magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I bit the bullet and bought a new unit, contacted support (which I now regret) to have my number transferred to the new unit. Works like a charm so obviously it's a flaw with the MJ and not my systems or phones.

Now, the reason for the regret... if I had just registered the new one with a new phone ...

Add me to the club. I've tried it with several phones, 3 desktops and 2 laptops, same problem. Support told me to try a powered usb hub, no go. Sound quality has degraded as well. Very frustrating.

Does anyone know how long the warranty is on this thing?

Ok, this is what I have done. I ran a phone line from the magicjack to a phone jack near the computer. Now all the other phone jacks in the house work. I have my cordless phone plugged into the jack in the kitchen and another phone plugged into the bedroom jack.

I haven't tried a fax machine, but I ...

I wish there were some area codes for the northern Gulf Coast. New Orleans is pending, and that's the closest. Nothing is even pending for Alabama (251 - Mobile), Mississippi (228 - Biloxi, Gulfport), or where I live in the Florida Panhandle (850 - Pensacola, Ft Walton Beach, Panama City). The ...

Still can't call out (cell numbers go to voicemail; landlines just ring busy). Tech support said, "we're doing some upgrades...it will be fixed today." Same response I've been getting since I first plugged this in on Monday.

How often do they do these "upgrades"?

It would be nice if they sent out ...

UPDATE: It worked for 5 minutes, then I couldn't make or receive any calls, now it's back to going straight to voice mail. I think I shall give up for the night.

I've had this thing for less than a week and this is the 2nd day with problems (the 1st day I couldn't register because of "server ...

Thanks, it's always good to know I'm not the only one (keeps me from thinking I'm going insane. lol).

This is very strange. For some reason, today, when I try calling a cell phone it's going directly to their voicemail. I've tried this with 2 different cell phone carriers (AT&T and Virgin Mobile). They tell me their phone is ringing but when they answer it's nothing but dead air, but on my MJ end I ...

I'm in the same area code. I have been able to make calls all day, but the reception has been very choppy today. I've only had MJ for a week, and it's worked fine until now. I'm hoping this is just a temporary issue.