Search found 4 matches

by Don Last
Mon Oct 26, 2009 9:51 am
Forum: Magic Jack Technical Support
Topic: Restoring My Contact List from a backup file
Replies: 15
Views: 23587

Thank you for taking the time to explain it all!!!!

Will give it a try!

Again Thanks!!

Don
by Don Last
Sun Jul 26, 2009 9:32 am
Forum: Magic Jack Technical Support
Topic: Restoring My Contact List from a backup file
Replies: 15
Views: 23587

Resolution to the Problem

Resolution to the Problem.

I spent about 45 minutes in the Magic Jack help chat window and finally resolved the problem. For some unknown reason, my XML file had become corrupted and the Magic Jack contact database module was not able to read it.

The Magic Jack drive was re-formatted. All of the ...
by Don Last
Fri Jul 24, 2009 8:51 pm
Forum: Magic Jack Technical Support
Topic: Restoring My Contact List from a backup file
Replies: 15
Views: 23587

First of all, thank you very, very much for replying to my request for help.

I've tried copying over the AddressBook.xml file a number of times and then restarting magic jack. I've also tried unplugging it, then rebooting the computer, but nothing seems to get the magic jack to recognize the newly ...
by Don Last
Fri Jul 24, 2009 11:22 am
Forum: Magic Jack Technical Support
Topic: Restoring My Contact List from a backup file
Replies: 15
Views: 23587

Restoring My Contact List from a backup file

I do not know if the software on my magic jack updated automatically, but I do know that as of yesterday, my contact list was empty. I do have a backup of the contact list file...(AddressBook.xml ) on my computer.

Can somebody please tell me how to restore that file to active service on the Magic ...