Search found 3 matches

by shiny
Fri Aug 28, 2009 9:44 am
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450694

I have GE DECT phones and the newest MJ "lucky you" upgrade fixed my beeping problem. However, then when I tried to enter numbers on the phone during a call, such as when dealing with automated systems or checking voice mail, the numbers did not go through. I toggled the "banking logins" option on ...
by shiny
Wed Aug 05, 2009 5:17 pm
Forum: Magic Jack Technical Support
Topic: upgrade broke DTMF from handset
Replies: 5
Views: 3461

Thanks so much Alesana. I do see the new "MagicJack Settings" option on the my.magicjack.com config page. Checking "PIN Not Recognized" and restarting MJ did the trick! I don't remember seeing that option previously. Wonder if it was added recently.
by shiny
Fri Jul 31, 2009 5:02 pm
Forum: Magic Jack Technical Support
Topic: upgrade broke DTMF from handset
Replies: 5
Views: 3461

upgrade broke DTMF from handset

I've been running MJ on the dongle and after the "lucky you" upgrade I got today, I cannot generate DTMF from my handsets. For instance, if I call to check MJ voice mail, I push the star key or any other number on my handset and the system behaves as if I haven't pushed anything. I tried this with ...