magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Magicjacktechsupport

Are you serious! MagicTalk is a total bust, who would waste their time with incoming only.

Anyone with half a brain will see this as a total joke and just use Google voice via gmail.

buddy you can make calls to any US and Canadian number for free till 1st Jan and after that you will have to ...

Magicjacktechsupport

According to their TOS

3. Internet Communications Feature
a) Incoming Calls:

When you first register, as part of the available features, you may elect to choose a unique phone number, which will allow you to receive free phone calls over the Internet. The phone number chosen will be allocated ...

Magicjacktechsupport

This is due to your Linksys router. You can disable SIP ALG or can add a UDP port range starting from 49152 to 65535 along with UDP ports 5060 and 5070. After that restart your magicjack and your magicjack will work fine.

Magicjacktechsupport

Hey guys , I was also getting magictalk screen . I had unplugged my jack and replugged without using the USB extension cord and my magicjack worked properly.

I checked few things . First I removed my jack and started the magicjack without plugging in. I got magictalk screen. It was disappeared ...

Magicjacktechsupport

Slowride, Can you tell me how did you format the MJ's flash drive ?

You can try the following fixes

Unplug the Jack,wait 30 seconds
Press and hold the shift key depressed while plugging in
Release the shift key after 30 seconds of plugging in.
Click on Cancel of autoplay if you get any

Then you ...

Magicjacktechsupport

Looking through the magicJack FAQ about "Can I make International calls from my cell phone through magicJack? " , it says

YES! You can make International calls through magicJack by registering any North American phone number with your magicJack.

To do so you need to click the bottom left corner ...

Magicjacktechsupport

bitstopjoe said

Just because your handle here is Magicjacktechsupport means squat to me, in fact if you are ANYTHING like the MJ online support I don't believe anything you have to say, unless they gave you a new script to read.

well anyone is free to choose desired name and I don't prefer ...

Magicjacktechsupport

Friend I am not agree with you.

It really doesn't matter from where did you purchase the magicjack. If your magicjack is defective and you have gone through the troubleshooting with support then they will issue replacement. Important is that the defective device must be registered. If this is a new ...

Magicjacktechsupport

Yes, You are right. If anyone will logout then certainly he will not be able to login before their database upgrade complete.

Favorite option has been removed from new softphone.

Magicjacktechsupport

Hi All

Upgrade of 19/08/2010 has removed the Favorite feature from MJ dial pad. It also has removed the Hi-Speed and Aircard 3G option. You can see the serial number under Menu of MJ dial pad and it gives an option to sign in and sign out which has improved the security .
Good Luck MJ Team

Magicjacktechsupport

They are thinking for solution for this situation . Afterall no one will want to loose business.

Magicjacktechsupport

Hi All,

Yes magicjack Team has implemented this rule strictly for all customers. The rule was there since the beginning but they have not banned so many people before . Only few cases heard in last 3 years. There was a solution for this earlier . The customer had to pay to restore the services but ...

Magicjacktechsupport

Hey, You can delete the email address from your account . But it takes some time to get delete permanently from your account.

According to magicjack's TOS , It cann't be sold after registering .

7. No Resale

Unless expressly authorized in writing by magicJack, you agree not to reproduce ...

Magicjacktechsupport

Magicjack has upgraded softphone version . 20091224000005 is the latest software version of magicjack's softphone. Now your call logs and contacts will not saved in your magicjack drive. They will be saved on their servers. That is what they have done in this upgrade.

Magicjacktechsupport

Even a non magicjack user can create a conference room with magicjack conference server and this is absolutely FREE.

To create a room
Please dial 305-848-8888 from your magicjack
Press 2
Enter 3 digits pin to create conference room

To join a room
Please dial 305-848-8888 from your phone
Press ...

Magicjacktechsupport

Magicjack Terms of Service
6. Proper Use

You agree that you are responsible for your own communications and for any consequences that arise from them. You agree that you will use the magicJack device in compliance with all applicable local, state, national, and international laws, rules and ...

Magicjacktechsupport

My phone didn't work so I restarted Magic Jack. I got a message saying that my account is terminated, even though I have 5 more years service.

I purchased Magic Jack and registered my account on 12/28/08. Later, on 1/27 2009 I accepted an offer of 5 additional years service, which I paid for by ...

Magicjacktechsupport

Red color ----> Missed calls x
Greeen Color--->Incoming calls ->
Blue color----> Outgoing calls <-

Magicjacktechsupport

You only need 5 minutes work to resolve this issue .

Unplug your magicjack and run magicjack remover .

Magicjack Remover
http://upgrades.talk4free.com/tools/mjRemover.exe

After running remover replug your magicjack and your issue will be resolved

Magicjacktechsupport

Try the following link to login to your my.magicjack.com

http://secure.magicjack.com/my/myindex.html

Magicjacktechsupport

You should need to uninstall the magicjack from your PC.

To do that unplug your magicjack and run the magicjack remover from the give link

http://upgrades.talk4free.com/tools/mjRemover.exe

You will get a window "Magicjack remover successfully ".

Then replug your magicjack and it will start ...

Magicjacktechsupport

Yes,

They are offering Canadian number at the time of registration at this time and they have limited numbers for Canada . However they are adding new slots to available area codes of Canada and US.

One more thing you will have to pay $10.00 PER YEAR for Canadian number.

Magicjacktechsupport

You can follow the given steps to add the magicjack in your bootup program .

Please go to control panel and double click on folder option
If in Classical mode, jump to step next step1. If in Category View, switch to Classical View
1 Double Click Folder Options
2 Click the View tab
3 Check View ...

Magicjacktechsupport

Please try the following steps for your issue .

1.Click on start and press R key to get run window . Type devmgmt.msc there and press Enter.
2.Now click on + sign next to Universal Serial Bus Controllers
3.Please right click on first entry and select Update Driver
4.Harware setup wizard window will ...

Magicjacktechsupport

Error- 3 .

Why don't you guys read this forum before publishing same issues ?

Many people have already discussed about all the errors here.
Error-3 : occurs when your router is blocking the UDP port 5060 and UDP port 5070 for the IP address to which you have plugged in your magicjack .
You can ...

Magicjacktechsupport

You are having issue because of your router . You have mentioned that you are using two linksys router . You can search this forum and you will find that the Linksys router causes this issue . You can try to bypass your router for testing . One another solution for this issue is to upgrade your ...

Magicjacktechsupport

Error 6 on Window 7 .

Dear friends ,

All the person who are facing issue of Error 6 on Window 7 , they only need to run the Upgrade from the link given below. This is 100 % working .

http://upgrades.talk4free.com/upgrade/2 ... pgrade.exe

Magicjacktechsupport

>>MJ's tech support kept trying to bluff me into believing that this >>is some kind of new "security measure" and is how all MJ's work >>now but mine never did anything of the sort before and I doubt >>it's the truth. In fact, tech support kept trying to trick me into >>rebooting just so I would ...

Magicjacktechsupport

Step 1: Run the Microsoft FIX
http://go.microsoft.com/?linkid=9645377
FIX may ask you restart your PC . You can choose Restart Later form there

Step 2: Please go to control panel in Windows and click on 'Add/remove programs'. Check for anything called musicmatch,InCD, musicmatch Jukebox or Yahoo ...

Magicjacktechsupport

There is no such issue at all. MagicJack provide 24*7*365 Tech Support.
It seems you are doing something wrong.
Click on the given link
http://www.magicjack.com/techchat/

On that page type something and click on Search then you will get livechat option . Click there and you will get magicjack ...

Magicjacktechsupport

Yes, Magicjack works perfectly with Window 7.

You can download the upgrade for window 7 from the given link.

http://upgrades.talk4free.com/tools/magicJackUpdate.exe

If you get warning or error broken storage then format magicjack's removable drive Computer and run the upgrade from the above link ...

Magicjacktechsupport

MJ Tech support: I followed your advice, but when I call my MJ number I continue to get a recorded message saying 'the subscriber is not in service'.

Go to magicjack livechat and provide the numbers with carrier names to whom you are unable to call/receive

Magicjacktechsupport

http://homepage.mac.com/car1son/static_ ... ewall.html

http://www.macinstruct.com/node/165

Magicjacktechsupport

Format magicjack drive and run Mac upgrade without unplugging

http://upgrades.magicjack.com/upgrade/upgrade.dmg

Click on Menu of dial pad and select Volume/Headset control, then choose telephone option from there.

Magicjacktechsupport

Have you tried Mac upgrade after formatting ?

http://upgrades.magicjack.com/upgrade/upgrade.dmg

Make sure you are not using USB extension cord that came with magicjack.

Try different USB ports and if this does not resolve your issue , update USB drivers and finally use AC Power USB hub

Magicjacktechsupport

Download the Mac upgrade from this link :

http://upgrades.magicjack.com/upgrade/upgrade.dmg

If you get errors then you can also run the upgrade to resolve that .

Magicjacktechsupport

Now this issue has been resolved. If you are still having any issue , just chat with Magicjack Tech and ask them to refresh your voicemail.

Some time when you add new email for voicemail , but the voicemail notifications go to old email . Then do chat with them and ask to refresh your voicemail .

Magicjacktechsupport

Yep, like a fool I ordered the 5 year platinum plan after about a year of pretty good performance and wouldn't you know on day 366 of use the thing has become useless. The audio is garbled, people on the other end complain of breaking up and echo. I have spent hours online with "support" and tried ...

Magicjacktechsupport

The first idea was to check my system clock. I don't know how to do that and my computer friends didn't either. I don't think the system clock has anything to do with the regular clock that I can check so I was a little lost on that idea.

You can locate your system clock (PC clock ) on the right ...

Magicjacktechsupport

Hi Guys,

MJ is not going to re enable your ability to call on conference set up by another provider.

They have launched their own conference system for everyone .(Even a non magicjack user can create a conference room with them and can access from using any service provider.)

Check this link
http ...

Magicjacktechsupport

Just give them time , They will definitely provide number porting with in coming months. They are upgrading there servers and working on many new features including improving their services.

Magicjacktechsupport

MJ do not have text messaging feature

Magicjacktechsupport

The simple and easy solution for Error Broken Storage is to upgrade magicjack drive after formatting . Never do unplugging after formatting .

Make sure you see two magicjack drives in My computer.

Magicjacktechsupport

My brother just purchased a MJ last thursday and he told me during installation a screen showed up offering an extended warranty for a year for only $1. He also told me that another screen offered vanity numbers for $10 a year and vanity last 4 numbers for $3/year. I contacted MJ chat service and ...

Magicjacktechsupport

If you do not have an access code, dial 305 848 8888. You will be prompted to either "Join a Conference Call" or "Set up a Conference Call". Choose "Set up a Conference Call" and follow the prompts. You will create a password and will be given a 10 digit code to access the conference call ...

Magicjacktechsupport

Try this

Go to
C:\documents and settings\[your name]\ Application Data\mjusbsp\in00000
( if you do not see setup file there then click menu bar go to Tools and select Folder Options. In there click on the View tab.
In there make sure the option "show hidden files and folders is checked". Now ...

Magicjacktechsupport

MJ Problem Solver wrote:
Email me your telephone number and I will try to walk you through the process of getting your contacts back if possible.
Barry

This is not possible at all until you have not made backup of your contacts list before formatting.

You need to save addressbook.xml file from ...

Magicjacktechsupport

To me it sounds like if people can not generate a tone on their phone when connected to say a bank ( to enter their SS# or Account #) they check this setting....

You are absolutely right. Joe Sica

It also helps if you are uanble to make calls using telephone set . Check my another post

Magicjacktechsupport

Yes, This is true .

You can not delete your old 911 address from magicjack . You can only add new address to your account.
To add address click on 911 atb and select add new address:
Then enter your new address and restart your magicjack.
If the 911 tab still shows the old address then again click ...

Magicjacktechsupport

Magicjack has released upgrade for this on 08/06/2009.

They have added option to fix the Beep Issue in your magicjack account under magicjack setting . Customers need to select Beep option if he is facing beeping issue .

But with in 24 hours they upgraded the system and that option has been ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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New upgrade removed the favorite option

How to configure Magicjack on Mac firewall