Search found 609 matches

by Stewart
Thu Jun 25, 2009 9:29 pm
Forum: magicJack Tips and Tricks
Topic: Certificate is a joke does not work
Replies: 194
Views: 167530

here is the Perl version of dtm's script. (run from a unix shell): The above is not correct; the argument to the final digest must include colon separator characters. Unless you are trying to spread disinformation (like some others here), you should test your code before posting, e.g. on the ...
by Stewart
Thu Jun 26, 2008 2:27 am
Forum: The Lounge
Topic: MagicJack hardware and software
Replies: 7
Views: 4991

The original MJ is based on this device: http://www.tjnet.com/chips/tiger560C.htm . Newer units use a higher integration device: http://www.tjnet.com/chips/tiger581.htm . The overall MJ device looks like a USB sound card with a phone interface. Even if you prevent any MJ software from loading, the ...
by Stewart
Thu Jun 26, 2008 12:52 am
Forum: magicJack Tips and Tricks
Topic: DLINK VTA-VD ATA
Replies: 13
Views: 12546

My guesses: (assuming number is 512-867-5309) Phone Number: E512867530901 Display Name: X User Agent Port: 5060 Authentication Username: E512867530901 Password: (20-character password) Retype Password: (same 20-character password) IP Address: ads.talk4free.com Port: 5070 Outbound Proxy IP Address ...
by Stewart
Wed Jun 25, 2008 2:48 am
Forum: magicJack Tips and Tricks
Topic: Using MJ on ATA
Replies: 67
Views: 53283

Check that PPP on Demand is not set in your router. Please explain how you arrived at your settings. In most cases, MJ will work fine with no port forwarding, and with NAT Mapping Enable turned off. What happens in that configuration? What ports are you forwarding? Do you have another PC on your ...
by Stewart
Tue Jun 24, 2008 10:59 am
Forum: magicJack Tips and Tricks
Topic: Defective Jack. Please contact Support.
Replies: 9
Views: 9321

Re: Hi Stewart

Thanks for the link to test. I installed it and 1) for # 2 it seems to pass both ring test and audio test. I am attaching the image - what next 2) for # 3 it still doesn't recognize magicjack Sorry for the slow reply. In the screenshot, you can see that the #2 unit has a fake serial number ...
by Stewart
Mon Jun 23, 2008 8:24 pm
Forum: magicJack Tips and Tricks
Topic: Using MJ on ATA
Replies: 67
Views: 53283

You are running the latest public firmware. Unless something very strange is happening, the only disadvantage of your short Register Expires is that it beats on the server a little more. The normal interval on MJ is 180 seconds. If your router times out the NAT association quicker than that, you ...
by Stewart
Sun Jun 22, 2008 8:03 pm
Forum: magicJack Tips and Tricks
Topic: Fax Machine Stuff ?????????? Help
Replies: 23
Views: 17640

Re: fax consol problem

How can I configure magicjack to use my Microsoft windows fax consol? It looks for a modem? the magicjack isn't listed in there. There is currently no way to use the MJ softphone as a "virtual modem". If your PC has a real modem, just connect a cord between the MJ and the modem jack. If you want a ...
by Stewart
Sat Jun 21, 2008 9:11 pm
Forum: magicJack Tips and Tricks
Topic: New Spoofer Version
Replies: 142
Views: 124365

If Wireshark shows PC's IP, port 5060, sending to proxy IP, port 5070, then the spoofer is not in the path. In that case, you need to fix the hosts file, so that whatever name MJ is looking up maps to 127.0.0.1 . If both source and dest ports are 5070, the packet is from or to the spoofer. If the ...
by Stewart
Sat Jun 21, 2008 8:53 pm
Forum: Magic Jack Technical Support
Topic: NOOB?? FRUSTRATION SETS IN..WILL NOT WORK
Replies: 6
Views: 4157

Does it work using a computer headset, instead of a phone? (Select 'swtich to headset' from the MJ menu.) If you don't have a headset, try with a mic and speakers (remote party may hear some echo). If you don't have a mic, call a number where you can just listen, e.g. 301-936-1212. When a line ...
by Stewart
Sat Jun 21, 2008 8:35 pm
Forum: magicJack Tips and Tricks
Topic: wanting to verify magic jack proxy
Replies: 5
Views: 4631

MJ really does have two proxies in Dallas. proxy1.dallasatt.talk4free.com is 12.69.64.8 . proxy1.dallas.talk4free.com is 67.107.71.134 . The entry in your host file must have the same name that MJ is looking up. The IP in the spoofer should be the corresponding address. If it still doesn't work ...
by Stewart
Sat Jun 21, 2008 7:06 pm
Forum: magicJack Tips and Tricks
Topic: wanting to verify magic jack proxy
Replies: 5
Views: 4631

If you see no packets, make sure that you are capturing from the correct interface. If the relevant NIC is wireless, in most cases you will need to turn off promiscuous mode. If you see too many packets (because your PC is doing other stuff in addition to MJ), try setting the Filter to "sip" (lower ...
by Stewart
Sat Jun 21, 2008 11:48 am
Forum: magicJack Tips and Tricks
Topic: Does anyone have the downgrade to the 071221 version
Replies: 6
Views: 4711

Re: Does anyone have the downgrade to the 071221 version

the link to the downgrade to the 071221 version no longer works does anyone have a copy Looks like the old version is available here: http://upgrade.talk4free.com/upgrade/20071221000000/upgrade.exe (thank Stewart) is no longer working thanks As I write this, it's still there. If you modified your ...
by Stewart
Sat Jun 21, 2008 2:17 am
Forum: magicJack Tips and Tricks
Topic: Troubleshooting spoofer problems
Replies: 12
Views: 8924

Troubleshooting spoofer problems

I have recently received numerous PMs regarding spoofer troubles. This is an attempt to list the most common problems and their solutions. In many cases, I don't have an answer; if you have a solution for a specific spoofer problem, please post it here. Q. How can I find the version I want to ...
by Stewart
Sat Jun 21, 2008 1:32 am
Forum: Magic Jack Technical Support
Topic: Cnstant 3 problems!!!!
Replies: 5
Views: 3949

Re: Cnstant 3 problems!!!!

I pick it up to use it and have loud static. Assuming that you mean that literally -- even the dial tone is impaired, then it's not surprising that you can't dial reliably. If you are using a cordless phone, test with a corded one. If you are connected to a wall jack, test with just one corded ...
by Stewart
Sat Jun 21, 2008 1:10 am
Forum: magicJack Tips and Tricks
Topic: New Spoofer Version
Replies: 142
Views: 124365

by Stewart
Sat Jun 21, 2008 12:55 am
Forum: magicJack Tips and Tricks
Topic: editing host file to not accept updates
Replies: 14
Views: 10494

To prevent updates:

1. Kill MJ app.
2. Make hosts file entry, if not already present.
3. Flush DNS cache.
4. Delete any files in C:\Documents and Settings\username\Local Settings\Application Data\magicJack\UpdateDownload (save them first, if desired).
5. Run downgrade file.
by Stewart
Fri Jun 20, 2008 8:55 pm
Forum: magicJack Tips and Tricks
Topic: Incoming voice distortion
Replies: 48
Views: 27990

Sorry for the ipconfig typo. I got the capture file, but the INVITE had already been sent (to Philadelphia proxy) before capturing started (first SIP packet is 183 Session Progress). So, one cannot see what DNS name was looked up, if any. it's conceivable that your config file has a numeric IP for ...
by Stewart
Fri Jun 20, 2008 11:49 am
Forum: Magic Jack Technical Support
Topic: Cannot make outgoing calls - no audio
Replies: 25
Views: 19021

Unit213, sorry, I thought that you had given up on this issue, because I did not hear from you after sending you an email. Perhaps it was filterered as spam. I just sent you a PM with an email address where you can send a capture file. If you previously did send such a file, please try again sending ...
by Stewart
Fri Jun 20, 2008 11:25 am
Forum: magicJack Tips and Tricks
Topic: Incoming voice distortion
Replies: 48
Views: 27990

I found that my MJ connected to the Seattle proxy via Denver, so I changed to the Denver one to see what that would do. Right after I did that, before I could make a test call MJ started some kind of upgrade. When it finished I made the test call and it connected through the original Philidelphia ...
by Stewart
Fri Jun 20, 2008 10:02 am
Forum: Magic Jack Technical Support
Topic: No busy signal
Replies: 50
Views: 35107

I made some test calls from MJ to 209-296-xxxx and heard a busy tone as expected. Please post your MJ area code and exchange, and the exchange(s) in 209 where busy tone fails to play. do you believe that the problem is limited to Volcano Communications numbers?
by Stewart
Fri Jun 20, 2008 12:10 am
Forum: Magic Jack Technical Support
Topic: No busy signal
Replies: 50
Views: 35107

Re: Busy

Ok I called that number from a 209 code and get a busy ... With NO added numbers etc. I even called the number in the upper post and goes to a dial tone. Sorry, I don't understand. The first time, were you calling 408-269-1999 from your MJ? If not, what number were you calling, and from what phone ...
by Stewart
Wed Jun 18, 2008 11:13 am
Forum: Magic Jack Technical Support
Topic: No one can hear me.......
Replies: 8
Views: 5675

I am having the same problem here. I am on Vista and use a professional M-audio soundcard (since this is a music production machine). The mic is all the way up. My wife tells me people are constantly complaining that they can not hear her and I would say I get that feedback about 1/2 the time. Joel ...
by Stewart
Wed Jun 18, 2008 2:19 am
Forum: Magic Jack Technical Support
Topic: Error 4s and Touch Tone in automated systems
Replies: 10
Views: 7621

Does it help to dial the number e.g. 813-234-5678 as *678*132345678 ? If the number is in the same area code, also try e.g. 2345678*** In any case, it seems very strange to access a calling card from MJ. Surely the quality should be better (and probably the rate lower) if you used a VoIP service ...
by Stewart
Wed Jun 18, 2008 1:40 am
Forum: Magic Jack Technical Support
Topic: How do I use 2 Magic Jacks on the same computer?
Replies: 7
Views: 9036

Re: 2 mj hookup

i dont know this for sure, but i would plug into another usb port on your compiter and get another tel#. i just ordered my second mj and that is what i am going to do. makes sense to me. bacaru I suspect that the error 3 problem is related to your Starband connection. If you have a friend in town ...
by Stewart
Wed Jun 18, 2008 1:19 am
Forum: magicJack Tips and Tricks
Topic: Defective Jack. Please contact Support.
Replies: 9
Views: 9321

BTW, the spoofer doesn't work with either MJ or either computer since the "upgrade". Still foolin' around with it. I don't have all the data yet, but I did determine that with the 20080612 upgrade, no RTP is sent when the proxy IP is 127.0.0.1, or when it is another IP address on the same interface ...
by Stewart
Wed Jun 18, 2008 1:04 am
Forum: Magic Jack Technical Support
Topic: Hard to hear me?
Replies: 79
Views: 52384

http://upgrade.talk4free.com/upgrade/20 ... pgrade.exe 1.80.4411.3084 (latest as of time of this post)

http://upgrade.talk4free.com/upgrade/20 ... pgrade.exe 1.73.4153.2910 (stable 'old' version)
by Stewart
Wed Jun 18, 2008 12:48 am
Forum: Magic Jack Technical Support
Topic: Error 4s and Touch Tone in automated systems
Replies: 10
Views: 7621

My patch is obsolete; an official upgrade has fixed the problem. If your magicjack.exe file still shows a file version of 1.73.x, it hasn't been pushed to you yet. If you want to try it, install this: http://upgrade.talk4free.com/upgrade/20080612000000/upgrade.exe . There is a small chance that the ...
by Stewart
Wed Jun 18, 2008 12:31 am
Forum: Magic Jack Technical Support
Topic: Garble Voice
Replies: 4
Views: 2631

Don't have headset. Bad to all destinations. My voice is okay, not garbled. Other voice wether an answering machine or a live voice breaks up and becomes garbled with a lot of static. In the MJ menu, switch to "headset" and select your sound card. Test to 301-936-1212; you should hear the weather ...
by Stewart
Wed Jun 18, 2008 12:25 am
Forum: Magic Jack Technical Support
Topic: No busy signal
Replies: 50
Views: 35107

your experience is exactly what mine has been as i stated when i started this thread. so far no one has suggested a fix I did suggest two possible workarounds. Please confirm that you tried them and that they did not help. Make a test call to 408-269-1999 from your MJ. Do you hear a busy signal? If ...
by Stewart
Tue Jun 17, 2008 8:42 pm
Forum: Magic Jack Technical Support
Topic: Corporate Network
Replies: 6
Views: 5484

MJ does nothing special about firewalls. It uses outbound TCP ports 80 (HTTP) and 443 (HTTPS) for registration and provisioning, connects to UDP port 5070 for SIP, and uses dynamically allocated UDP ports for the actual voice packets (in the same way as any standard SIP application). MJ will work ...
by Stewart
Tue Jun 17, 2008 8:18 pm
Forum: Magic Jack Technical Support
Topic: Garble Voice
Replies: 4
Views: 2631

Is it also bad with computer headset (or mic and speakers)?

Bad to all destinations?

What does http://www.testyourvoip.com/ show?
by Stewart
Tue Jun 17, 2008 8:01 pm
Forum: Magic Jack Technical Support
Topic: USB 1.1
Replies: 1
Views: 1488

USB 2.0 would not help. At a time when you are having trouble, test to San Jose at http://www.testyourvoip.com/ . If your outbound MOS is poor, it could be caused by other traffic on your LAN, other running processes on your PC, etc.
by Stewart
Mon Jun 16, 2008 3:47 am
Forum: magicJack Tips and Tricks
Topic: Defective Jack. Please contact Support.
Replies: 9
Views: 9321

Are you testing all three jacks (one at a time, of course) on the same USB port of the same computer? If not, can you try the failing jacks on the computer with the working one? If possible, use a rear USB port, without the USB extension cable. Also, download and install this test program: http ...
by Stewart
Sun Jun 15, 2008 4:42 pm
Forum: Magic Jack Technical Support
Topic: No Audio MagicJack
Replies: 5
Views: 3022

MJ does not have much ringing power. If you have multiple phones connected (using splitters and/or connecting to your house wiring), try the phones one at a time, connected directly to MJ with a short cord. If you were using just one phone, try a different one, if available. If your PC is a desktop ...
by Stewart
Sun Jun 15, 2008 5:42 am
Forum: Using magicJack on a Thin Client
Topic: CAUTION - new update and Thin Clients
Replies: 6
Views: 6776

Re: CAUTION - new update and Thin Clients

I was wrong, they have fixed it on the MJ server side so now that I know that the Touch Tone fix is not part of the update I am not sure what it does for you. This is more complex than I first thought. Although I have not analyzed the outbound DTMF issue in any detail, I had concluded that the new ...
by Stewart
Sun Jun 15, 2008 5:00 am
Forum: magicJack Tips and Tricks
Topic: New Spoofer Version
Replies: 142
Views: 124365

Dear Stewart, I'm unsure where how to actually restore host. Can you kindly give me some step buy step info. The hosts file (note: not host file) is typically at C:\windows\system32\drivers\etc\hosts . I can't tell you what to put there because some other application may have made some entries that ...
by Stewart
Sat Jun 14, 2008 8:43 pm
Forum: Magic Jack Technical Support
Topic: Couple of small problems with my MJ
Replies: 8
Views: 5236

packen wrote:Your reply says to add the code to my host file, where do I do that?
In XP it's typically C:\windows\system32\drivers\etc\hosts .
by Stewart
Sat Jun 14, 2008 8:27 pm
Forum: magicJack Tips and Tricks
Topic: New Spoofer Version
Replies: 142
Views: 124365

How do I uninstall this hack? My MJ is giving me the Error 3 since I install this spoof. If you restore your hosts file to the original state (by removing all references to talk4free.com), the spoofer should be out of the picture. Alternatively, with the spoofer running, you could use Wireshark to ...
by Stewart
Sat Jun 14, 2008 8:21 pm
Forum: Magic Jack Technical Support
Topic: Outgoing call not working with MJ
Replies: 9
Views: 6601

Do you get audio on outgoing calls to toll-free numbers, e.g. try 800-437-7950 ? If so, you evidently have the same problem as unit213 in this thread http://www.phoneservicesupport.com/cannot-make-outgoing-calls-no-audio-t1759.html . In either case, the suggestion by Mikepdx about DivX may help. If ...
by Stewart
Sat Jun 14, 2008 8:13 pm
Forum: Magic Jack Technical Support
Topic: Couple of small problems with my MJ
Replies: 8
Views: 5236

Tried to call to my landline using the *67 you suggested, it still continued to ring. The strange part is, If I call my cell phone, it hangs up like it should(not having to use the *67 method). The delay is not too bad, I can live with it and nobody I call seems to notice. I don't have a local ...
by Stewart
Sat Jun 14, 2008 6:48 pm
Forum: Magic Jack Technical Support
Topic: Couple of small problems with my MJ
Replies: 8
Views: 5236

All VoIP systems have more delay than a landline. MJ is worse than an ATA or IP phone, because it's running on an OS that is not designed for real time, so extra buffering is needed to allow for sloppy scheduling by the OS. However, the round trip delay should not be more than about 700 milliseconds ...
by Stewart
Fri Jun 13, 2008 5:20 pm
Forum: Using magicJack on a Thin Client
Topic: HP T5710 & majicJack - no dial tone using a Telephone
Replies: 16
Views: 19958

The MJ installation (on a Win XP workstation) does not install any drivers. The MJ hardware looks like (among other things) a USB sound card; its drivers (the files are Microsoft files included with the Windows distribution) should be installed automatically by the 'new hardware' logic in the OS. If ...
by Stewart
Fri Jun 13, 2008 2:26 pm
Forum: magicJack Tips and Tricks
Topic: pap2 ver2 config help
Replies: 33
Views: 23105

What does Registration Status show? Any other useful status values? I know almost nothing about the PAP2 V2, but virtually all VoIP devices have 'debug' or 'syslog' features that can send copies of SIP requests and responses to your PC. You want to find out if REGISTER requests are going out and ...
by Stewart
Fri Jun 13, 2008 4:21 am
Forum: Magic Jack Technical Support
Topic: When calling automated system, doesn't recognize touch tone
Replies: 28
Views: 52569

The DTMF issue was corrected in the recent upgrade, but that was backed out because of other problems.

In the meantime, use the softphone keypad, or type the numbers on your computer keyboard (when the softphone has focus), and the remote system should "hear" the tones correctly.
by Stewart
Thu Jun 12, 2008 7:18 pm
Forum: Magic Jack Technical Support
Topic: Unable to select phone option in Softphone
Replies: 16
Views: 10881

Go to Device Manager. Under Sound ..., you should see a USB Internet Phone by Tiger Jet. Is it there? Shown as working properly? If not, what status is shown? Any devices with yellow or red flags?
by Stewart
Thu Jun 12, 2008 7:11 pm
Forum: Magic Jack Technical Support
Topic: Area Code 867
Replies: 13
Views: 11718

Dial e.g. *678*67993xxxx and you should be fine; tested to both Dawson City and Whitehorse.

The normal dialing pattern routes through a path that is indeed broken.
by Stewart
Thu Jun 12, 2008 2:42 pm
Forum: magicJack Tips and Tricks
Topic: Magic Jack as a service - a better way
Replies: 243
Views: 323682

The servers that host this forum run some security code, which rejects posts that match any patterns from a long, secret list. The idea is that if there were a bug that allowed a portion of a post to somehow be executed on the server (as PHP, perl, shell commands, etc.), this prefilter would be a ...
by Stewart
Thu Jun 12, 2008 12:47 pm
Forum: magicJack Tips and Tricks
Topic: Upgrade backed out!
Replies: 10
Views: 7221

Upgrade backed out!

It appears that users are now being downgraded to http://upgrade.talk4free.com/upgrade/20071221000000/upgrade.exe . If you are having trouble with the upgrade, restart your MJ and it should download this automatically. Or, you can install it yourself. If you modified your hosts file to prevent ...
by Stewart
Wed Jun 11, 2008 8:56 pm
Forum: Using magicJack on a Thin Client
Topic: Thin Client/MJ upgrade - "No output/input audio devices
Replies: 59
Views: 51919

excuse me, but I am a newbie. What do you mean by add a hosts file entry? Add the line to the end of the hosts file, it's typically C:\windows\system32\drivers\etc\hosts . If you use Notepad, be sure to change the 'Save as type' to 'All Files' when you save it. Before editing, make a copy of the ...