Search found 6 matches

by mattsen
Sun Jan 03, 2010 12:43 pm
Forum: Magic Jack Technical Support
Topic: Cannot make calls to same exchange
Replies: 9
Views: 5115

You could still try to get a local number but starting with a different area to see if that helps. There have been a few people that have had this problem in the past and ended up having to change numbers for the problem to be fixed.

Yeah, that's always an option. There are only a few exchanges ...
by mattsen
Sun Jan 03, 2010 12:00 pm
Forum: Magic Jack Technical Support
Topic: Cannot make calls to same exchange
Replies: 9
Views: 5115

It appears that the local telephone company does not reconize your MJ number and need to update their system. By chattng with MJ one would hope they would have a way of helping to resolve a problem like this but then again this site would not be as popular with MJ users either.

I'll have to give ...
by mattsen
Sun Jan 03, 2010 5:56 am
Forum: Magic Jack Technical Support
Topic: Cannot make calls to same exchange
Replies: 9
Views: 5115

I may have to do the online chat thing, though I dread the time that'll probably take waiting. Thanks.

Well, spent a considerable amount of time with online chat today, though to no avail. I talked to two different reps, neither of whom seemed to understand my problem (maybe it's me?) and who ...
by mattsen
Sat Jan 02, 2010 7:18 pm
Forum: Magic Jack Technical Support
Topic: Cannot make calls to same exchange
Replies: 9
Views: 5115

If it's a new number it may take awhile before the local telephone company may recognize it. If the problem continues I would call the local phone company and tell them about the problem. Also chatting with a MJ rep may also "possibly" help as they may have some ways of accelerating a fix.

The ...
by mattsen
Sat Jan 02, 2010 7:15 pm
Forum: Magic Jack Technical Support
Topic: Cannot make calls to same exchange
Replies: 9
Views: 5115

murphy wrote:Are you dialing 10 or 7 digits?
I've tried both 10 and 11 digits (and even 7 digits, though that shouldn't work, either), and none of the three methods will get me through to the (218) 935-xxxx numbers. It's weird. It worked before, but has stopped.
by mattsen
Sat Jan 02, 2010 6:29 pm
Forum: Magic Jack Technical Support
Topic: Cannot make calls to same exchange
Replies: 9
Views: 5115

Cannot make calls to same exchange

Apologies if this has been covered somewhere here, but I didn't come across it in a search. Admittedly, I'm not a heavy phone user, so I don't know when this began.

Anyway, I've found that I cannot make outgoing calls to my same exchange, but can make them to any other exchange. I'm in area code ...