Search found 2 matches

by shorton
Wed Oct 14, 2009 5:28 pm
Forum: Magic Jack Technical Support
Topic: phone will not dial out can only do so through softphone
Replies: 8
Views: 4852

Ok, so I took my magicjack back to Walmart in its original packaging (with receipt). Walmart exchanged it for a new one. I contacted the chat support line at magicjack, and they transferred my account settings to the new device. And IT WORKS! I'm back in business. Proof that the original device ...
by shorton
Tue Oct 13, 2009 11:25 am
Forum: Magic Jack Technical Support
Topic: phone will not dial out can only do so through softphone
Replies: 8
Views: 4852

After several months of the device working fine, and after a couple of weeks of not using it, I discovered last night that I had this same problem. Calls initiated through the softphone work correctly (voice path verified in both directions). Calls initiated from a real phone do not work. The ...