magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

redpepper

Over recent weeks, Google rolled out what would be equivalent to a 2nd generation version of their Hangouts platform where they completely redesigned and simplified how basic voice phone calling is implemented giving it performance in line with their legacy Google Chat platform.

The scope of the ...

redpepper

Yes it is still possible to re-purpose them for Google Voice and Google Hangouts is now also supported.

redpepper

You can reuse it with a regular or cordless phone along with Google's subscription free phone service using the GVJackApp.

See http://www.phoneservicesupport.com/gvja ... 12173.html in this forum for more information.

redpepper

The limitation you are referring to is only present if you are still using Google's original phone service that is based on XMPP signalling. With the latter if you are signed in using the same Gmail account in more than one location, it confuses the Google Voice network where to send your incoming ...

redpepper

There is definitely no personal information stored on your magicJack or magicJack Plus dongles. You won't be able to resell them for use with magicJack's phone service unless you are brave enough to sell them with your phone number and active login information details.

You can however resell them ...

redpepper

As far as I am aware, magicJack is no longer taking new customer registrations for their original magicJack dongles.

You can however use it with Google's subscription free phone service by downloading and installing the GVJackApp. It works with their original Google Voice phone service and also ...

redpepper

Who would have guessed magicJack would ever change out their 7 year old trademark dialer design for something even larger ??? Unfortunately, magicJack don't provide any way to do downgrades even for a few days.

The Magicfeatures 4.0 and Magicsilence 4.0 upgrades that provide compatibility with ...

redpepper

Who would have guessed magicJack would ever change out their 7 year old trademark dialer design for something even larger ??? Unfortunately, magicJack don't provide any way to do downgrades even for a few days.

The Magicfeatures 4.0 and Magicsilence 4.0 upgrades that provide compatibility with ...

redpepper

i just replaced my old mj (original version) with a mj+ 2014 and wondering if I get rid /sell it will the purchaser have access to my # or any other info? I have no problem giving it to someone / selling it if they are going to re-use it for GV ..just as long as no personal info or access is ...

redpepper

The GVJackApp for magicJack (and the GVMate Phone / Adapter product line) will not be adversely affected by Google's 2014 plan to retire XMPP signalling.

Reference: http://www.pcphonesoft.com/gvjackapp-unaffected-by-xmpp-retirement-may-2014.html

According to recent announcements, Google has ...

redpepper

No suggestions except to download and try out the GVJackApp for magicJack for a few days and see if you are happier using Google Voice.

It will work with the MJ dongle your buddy gave you and won't remove the possibility of you continuing to try to revive some sort of calling from the magicJack ...

redpepper

It would have to have been a false positive but in any case here's a cut and paste of the announcement:

According to recent announcements, Google has positioned their new advanced WebRTC oriented Google Hangouts platform as the future of Google Voice. In moving forward, Google intend to fully ...

redpepper

See full announcement at http://www.pcphonesoft.com/gvjackapp-un ... -2014.html

redpepper

To use Google Voice on your old MJ or MJ+ dongle, there is also a standard version of the GVJack App available for $12.95 .

redpepper

For clarification, the phone service and underlying call technology is provided by Google Voice.

In coordination with problem reports from general users on Google Voice's own forum and help and input from a few GVJackApp users, we decided to have a look ourselves and narrowed the issue down to ...

redpepper

The GVJackApp has optional real E911 service available for $12 per year prepaid. See GVCNAM.com for details. You are responsible for keeping your physical address current.

If there are at least a few initial requests for it we will quickly move forward and add the same E911 service capability to ...

redpepper

The idea is that you will give out your Google Voice number as your only phone number.

You have the option of installing the Google Voice App on your Android or iPhone mobile phone allowing your Google Voice phone number to be displayed to the other party when placing outgoing calls from your ...

redpepper

Ebay is however probably the best place to sell expired MJ dongles for use with the downloadable GVJackApp for magicJack allowing it to be reused for Google Voice.

As per MJ's latest quarterly report (ref. http://online.wsj.com/article/PR-CO-20130808-914502.html ), over 11 million MJ's have been ...

redpepper

Nope. It just works exactly like I described above.

That's all the constructive information I have to share and hope it helps you move forward to get up and going. You can use the Product Support Center at http://support.pcphonesoft.com if you need any further assistance.

redpepper

it occurred to me that might be the problem but even though I was not admin user I had to provide admin password to proceed. I will try doing the whole install as Admin next.

The GVJackApp definitely needs to be installed on an Administrator account as detailed in the instructions.

How is the ...

redpepper

To make sure we are on the same page together, the installation instructions are detailed on the program "Downloads" page here http://download.pcphonesoft.com/#gja .

The only simple but subtle things not explicitly mentioned in your description that are in the installation instructions are:

1 ...

redpepper

Magicfeatures Plugin Release 2.11 supports MJ dialer 3.0 and is backward compatible with MJ dialer 2.0.

You will want to keep Magicfeatures Release 2.11 installed so there are no hiccups when MJ dialer 3.0 eventually gets pushed out to your computer via a "Lucky You" update.

redpepper

MJ dialer major release 3 that includes support for the new 2014 MJ+ is starting to be pushed out to users in the form of a "Lucky You" update.

If you use the Magicfeatures Plugin you will need to install Release 2.11 now available for download at http://download.pcphonesoft.com/#mfp that includes ...

redpepper

For re-clarification, the email address is [email protected] .

redpepper

Questions regarding the Magicfeatures Plugin should be sent to PCPhoneSoft at [email protected] .

redpepper

Is it really a better deal or just intentional smoke and mirrors marketing and sales by magicJack?

Just a few subtle points worth debate and/or consideration when reviewing the new lower price point of $49.95 for a magicJack Plus:

1. As per magicJack.com website now only includes 6 months of ...

redpepper

Google Voice have had this limitation in place for as long as I can remember. It is definitely not a limitation of the GVJackApp itself.

Currently Google Voice only issues phone numbers to US based Gmail accounts that also have access to an existing US phone number to use for security and ...

redpepper

As per the setup instructions, you will want to set up a separate new Gmail account that is dedicated for use with the GVMate for phone calls.

This keeps voice mail housekeeping straight forward and it also means you can use any existing Gmail account you use for email as you normally do from any ...

redpepper

That's a good question. It is no problem at all.

You are free to install and move it to or between as many computers as you want.

Just install it following the same instructions you used to install it on the 1st computer located here http://download.gvmate.com .

For other support and general ...

redpepper

On Windows 7 your magicJack has both a Master Volume control and an Application Volume control. The magicJack dialer only changes the Application Volume so you should also check the Master Volume level.

Go to Start/Control Panel/Sounds. Click on the entry you see for your magicJack plus dongle ...

redpepper

Magicfeatures only adds transmitting the call waiting caller id to the phone and you can also use it to disable call waiting for one or all calls.

Call waiting is however available even if you do not have the Magicfeatures Plugin running. It is a standard magicJack or magicJack Plus feature and not ...

redpepper

If you really need true CNAM lookups try the GVJackApp for magicJack. In the troubleshooting window you will also find a decent Caller ID testing facility included.

The GVJackApp includes a paid option to do real CNAM lookups via the national LIDB database if the name is not in your Gmail contacts ...

redpepper

Simply different underlying hardware component cost structures.

redpepper

The 2nd generation version of the GVMate Phone Adapter with Google Voice is now available with a sleek new modern design.

It is now available for just $25 including the GVMateApp from GVMate.com, Amazon.com, Buy.com and other major online retailers.

redpepper

Usually when a MJ expires you can still receive incoming calls for a while but you cannot place any outgoing calls from your phone. Eventually incoming calls will also be cut off.

One simple option you do have is to try the downloadable GVJackApp for magicJack. That will let you use your existing ...

redpepper

You may want to consider switching to Google Voice's $0/year subscription free phone service by installing and trying out the GVJackApp with your MJ dongle.

To try it out free for 7 days just download and install it. You can then decide if it makes sense for your situation before deciding to buy it.

redpepper

magicJack has no contacts export function so you cannot do it.

redpepper

I don't have a direct solution to fix your problem if you have your magicJack phone number set up correctly in your Google Voice account.

An indirect solution that will move you forward is to switch your magicJack dongle completely over to Google Voice by installing the GVJackApp. This solution ...

redpepper

The GVMate VoIP Phone with premium backlit LCD display and 4.5 foot USB cable developed by PCPhoneSoft includes everything you need to use Google Voice's subscription free phone service to provide a fully featured landline style calling experience including advanced features and optional E911 and ...

redpepper

So why didn't you buy the competitor's product you mentioned ??? Just curious to know...

redpepper

Walmart no longer appears to stock magicJacks online at www.walmart.com or in the their stores either (at least at several Walmart locations I checked over the last few weeks time in my area).

If you look online it does not even show up as an available product anymore and not simply an out of ...

redpepper

That's interesting. I haven't noticed too many cases like that out of all the used ones being sold at the moment on Ebay.

The only feedback I can give is that most of the used ones off Ebay appear to ultimately be used for Google Voice. That may not be every buyers initial intention but that is ...

redpepper

For clarification, the Magicfeatures Plugin provides a Call Forwarding Assistant feature that uses the underlying call forwarding capability provided by the magicJack network.

At the time of this posting the Call Forwarding Assistant in the Magicfeatures Plugin does still work as originally ...

redpepper

Ouch !!! You definitely beat me to it. I did look before I posted but it appears I overlooked that particular thread. Well done.

redpepper

See http://www.nasdaq.com/article/pomerantz ... Pyii-TO2E4

redpepper

That is correct. The GVMate Phone Adapter will do exactly the same thing for you as combining a magicJack dongle together with the professional version of the GVJackApp.

Both solutions also have E911 emergency calling service optionally available for $1 a month if you decide you need it.

redpepper

Just right mouse click on the MJ dialer traybar icon and the serial number will appear in the menu that opens (i.e. A921xxxxxxxx or A113xxxxxxxxxx).

redpepper

If you are considering the GVJackApp but can't put your hands on a donor MJ or MJ+ dongle, the GVMate Professional VoIP Phone Adapter priced at under $30 provides a new equipment alternative that is functionally equivalent to using a magicJack dongle with the professional version of the GVJackApp ...

redpepper

See article http://www.scribd.com/doc/119635111/mag ... rk-History

redpepper

See http://blogs.wsj.com/marketbeat/2013/01 ... arketsMain

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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