magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

drjekyl

They be blocking us now.

I ran the utility this mornoing and got new SIP info, no problem. 2 hours later, it went dead again, and now the utility searches but says no SIP info available.

Arrrgh.

drjekyl

Read the entire config file.

You will find Path3 listed there, too. Just put in EXACTLY what it says to (just read the examples for each OS and do the one that matched your Windows version.

TADA!

drjekyl

Exactly what it says...change the letter in the config file so that it is the right one for the MJ letter on your system.

drjekyl

The script has to stop it at just the right time (a very short window) when the SIP Credentials are in memory. There is enough variance in the timing that you may have to repeat many times before being lucky enough to find it. You can improve that luck by ramping up the delay time in your ...

drjekyl

It will not work for me, either. Everything runs ok, but then, after shutting down the MJ service, restarting, shutting it down again, then searching, it never finds \ the information. Seems like it shouldn't need to shut it down more than once...some kind of glitch?

drjekyl

I'll ty that. Thanks.

drjekyl

Tried it-no go. No indicator. Juat thw stuttering. Restarted many times.

drjekyl

I have 0 voicemails, new or old, but I get a stuttering dial tone of 5 beeps everytime I take the phone off the hook to dial out.

I contacted MJ through their poor excuse for tech support chat and they were absolutely clueless (try another USB port, etc.)

Anyone have any ideas? It is kind of ...

drjekyl

Hint: Pmdump.

drjekyl

The other way to get it replaced by the dopes in the tech chat (when they are even there) is to LIE. Yes, LIE. Tell them you have tried it on 3 different computers in two different locations and it still doesn't work.

drjekyl

They really need to enable the user to TURN OFF VOICEMAIL.

drjekyl

Don't use your modem with USB-it is much better if you use it via Ethernet anyway, and you will no longer have this problem.

drjekyl

My friends cousin?

You gotta be kidding.

drjekyl

Out of the blue, it just stopped happening.

Weird.

drjekyl

Everything checked. low cpu useage, everything is fine.

Just the stutter when I first go off hook.

drjekyl

I have restarted.

Running lean and mean on a Core 2 6750 CPU and 2GB RAM.

Still get the stuttering.

drjekyl

I checked t hat and deleted all old vm's.

Stutter is still there.

Kinda weird.

drjekyl

Anyone else getting this today? 9-10 stutters when accessing phone line. Doesn't seem to be affecting anything, function-wise.

drjekyl

Do you really think it helps that you repost the same request again?

drjekyl

Prove it.

drjekyl

I am not "Mr SMC" nor "smcinaz" and I still don't understand what "saw the user agent didn't match up" means. What is "the user agent"? I am ignorant.

drjekyl

Your reply was not understandable.

drjekyl

drjekyl

How would they know??

drjekyl

drjekyl

Why not just run the MJ Sip in the ata?

drjekyl

Yep-back up.

Guess they finally came in to work and fixed it.

drjekyl

Correct-some of the peripheral ones are fine, but their main, programmed ones are dead.

This is no way to run a service.

A vast majority of people don't know what a proxy is, let alone how to change it.

drjekyl

Looks like their main proxies are down again, and no effort has been made to remedy this in over 8 hours. Guess they don't pay their tech people to work at night.

drjekyl

I am not alone, am I?

"Please connect To The Internet and Double Click Here"

No calls in or out.

drjekyl

http://www.pcmag.com/article2/0,2704,2250246,00.asp

Says it is already available for a $10 surcharge. Fisrt I have heard of it.

drjekyl

To those of you that are still down:

Here is a possibke fix (it worked for me)

Format the Magic Jack drive, then unplug it from your computer, then plug it back in and let it do its upgrade thing. That is the only way I could get my service back up, even after trying the Tech Chat, etc.

If this ...

drjekyl

Yes, the weak-kneed service, aka the fiasco, is down again. This time, it is completely dead.

drjekyl

What does the update actually do?

drjekyl

Interesting.

What did the email say?

What update?

I have not as of yet received any message from them.

drjekyl

I don't think that is what he meant.

I think he meant that it rather sucks that everytime they go monkeying with the system, the service goes down, and the fact that have no network status page or any other notification about when they plan to do these changes or when they are in progress leaves ...

drjekyl

Just in case you were wondering, the change to more characters/digits in the password was not the only thing that was changed.

They are playing around with different proxy servers again as well. Seems they closed off a few of the local ones, at least temporarily.

So, those of you who may be having ...

drjekyl

You are exactly right. The company treats customers like yesterdays newspaper put on the bottom of a birdcage.

REMOVED

They think that this product will revolutionize the phone industry. They are sadly mistaken and this product will flop and die if they do not drastically improve the reliability ...

drjekyl

Why would I buy from a non-sanctioned person, to save, what, $2? That would screw up the warranty and returnabilituy of the MJ, too, would it not?

Nuts.

drjekyl

Mine was all numbers, 20 digits.

Go figure?

drjekyl

Well, all I can say is this: I got my password after a heck of a lot of eye-bending searching in huge code files and a little help from a couple of PM's. I will add this: I am POSITIVE that at least one person who IM'd me after my note posted a few days back is working for MJ and was feeling me out ...

drjekyl

I think people on here know exactly how to get their credentials again, but don't want to share publicly for fear of MJ finding out and plugging up that hole as well.

So, share by PM, you know?

drjekyl

Relying on MJ promised date for cheap BYOD?

Now that is a bit outa whack. They have never kept a deadline, by my count.

drjekyl

Hmmm...wonder why no answers to the above questions on this?

Running from the USB again is terrible. Keeps crapping out, pc and the MJ unit need to be rebooted 2X a day or it just stops working.

So, if anyone like the above poster(s) knows how to get back aboard the ata train, feel free to PM me ...

drjekyl

Unless we have the same password, that one you (we) found is no good.

That is the wrong entry anyway.

The one that needs cracking is the one that used to show the full SIP credential info and is now encrypted.

drjekyl

lol...very good, very good. Those who point a finger should remember that when they do that, 3 more are pointing at themselves.

drjekyl

MIne sends but only at 7200 and only with a backwards DSL filter installed on the line.

drjekyl

Looks like they are requiring the software upgrade to your account in order for it to work (?)

drjekyl

Follow me is when you set up your account so that your first number will rig X number of times, then the call rolls on to your next set number for a set number of rings again, and so on.

SR had this, as do several other VOIP companies.

MJ promised this on their packaging and the inventor promised ...

drjekyl

Forwarding, yes. Follow me does not and, apparently, will never exist.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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Crud

Stuttering Dial Tone-Annoying. Anyone Know How To Fix?

Dial Tone Stutter

Down Again 01/23/08 11 pm.