magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

IT WORKS!!! THANK YOU! I spent an hour with Live Chat and even ended up with a supervisor, and all I got was a Magicjack that didn't work at all. You must have got a tech that actually knew something. I got my Magicjack working again and was just going to live with the "no contacts" thing. Thanks ...

From what I have learned since my initial posting, there are some unsupported processes that Magicjack needs to download our contacts and recent calls. Microsoft did not include those needed items in the Anniversary update. Using the compatibility settings doesn't work because the Magicjack software ...

My Magicjack is one of the original Silver Box ones. I noticed that this Magicjack is not supported for Windows 10. However when I upgraded my Windows 8.1 Laptop to the initial Windows 10, everything was fine. Even worked fine through additional Windows updates. But, after the latest Anniversary ...

I have a similar issue. I make some calls that are considered local but don't hear any ringing or sound at all. The person I am calling says the call comes through and they hear me but I hang up. The Call registers as active but I can't hear any ringing or the person answering. I am also on Comcast.

I am the one who reported the 2 Florida exchanges. I have been trying these 2 prefixes for 2 days now with no connections. The (941) 861-XXXX gives me total silence. There are no busy signals or recordings just silence. So I assumed it was also being blocked. But I called a (941) 235-XXXX number ...

Same problem here. Keep trying to reload contacts but no luck. Noticed in past couple of days that, while shutting down my Vista Home Premium Laptop, that a screen appears quickly that all I can make out is Magicjack and something about saving settings or shut down. There is no time to read the ...

Thanks for the advice. I am still in the process of checking it all out. This has been a very busy week. I did make a long distance call and that caller said my voice was garbeled but understandable. This was after I unplugged my cordless phone from the the surge power source. I also made a local ...

Well I did as you suggested, including a powered USB Port. In the meantime I found that if I try and use my cordless phone it cuts off my connection to the internet and then MJ doesn't work. So I plugged in an ancient corded phone and made some test calls. One locally and one long distance. Both ...

I did as you suggested and the results were as follows:

Jitter: 3.3ms
Packet Loss: 0.3%
MOS Score: 3.8
Download Speed: 442 kbps
Upload Speed: 289 kbps
Qaulity of Service: 89%

From what I read on the site you refered me to these seem to be satisfactory figures. So what can it be?

I just tried a different phone and was able to make a call out. Previously I was using a cordless phone. So I had the person call me back and the quality was awful. They could only hear every other word, even though I was able to hear them. Also felt like I was shouting into the phone and there is a ...

I just purchased magicjack and registered for a number. I can't make calls. The Magicjack says it is ready to make calls, but when I dial the number (including area code) the phone makes the sounds of the numbers being dialed and then silence. No ringing. Nothing. I have been thru the so-called ...