magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Yesterday, Sunday, MJ chat told me they don't support ORIGINAL MJ device anymore.

Is this true or did I just get a tech that doesn't know what they are talking about?

Ok, now i'm really confused. After receiving the latest magic jack email I restarted my magic jack this morning just out of curiosity and for the first time EVER, instead of coming up yellow the 911 bubble came up green and I have NOT paid them and NOT optioned out. I have had this magic jack for ...

Seems like they will charge me today but 'pay' service won't start until 10/1. So I guess I still have free 911 until then?

Recently, after months of working properly, my mj started giving me Error 3 please connect to the internet. No changes were made to firewall, antivirus, etc. Out of the blue, just stopped connecting. Turned firewall, antivirus, etc. off. Still would not connect. Would download contacts, but no dial ...

I have 2 MJs. 1 is on all the time for personal calls and one is strictly work.
The 1 that is on all the time only dies when we have a power outage, as the computer does not reboot when the power comes back.
The work 1 is booted every day and runs from 5pm to midnight because i'm on call. After ...

Ok guys, I just finished my 3rd 2 hour chat and finally got someone who is aware of the issue and assured me that it will work even though it is yellow. Her exact words are : "Yes we do believe its started from August. as we made a major system upgrade.. and though that 911 shows yellow it is still ...

911 is yellow since latest 'Lucky You' it was green before it.
Another symptom that I've noticed is, the advertisement display on the left side of the softphone will display the ads after a reboot / restart and then eventually it will just go 'Black'
-Kevin N

Yes, thanks for reminding me. My ad ...

I have spent a total of 4 hours in chats with their tech support since the last upgrade changing and reinstalling things, and they have been unable to get my MJ 911 to go green. they don't seem to even acknowledge they have a problem. I have 3 other friends at work who have also turned yellow since ...

http://phoneservicesupport.com/easy-way-to-use-magicjack-without-usb-dongle-t2640.html

I'll be referring to this thread.

The instructions say to copy the magicJack folder and a folder called "mjusbsp"... Well there is neither folder. If I copy the actual drive, yes it copies the files to a folder ...

Thanks guys. And thanks pagemen as your comment helped me realized it needed to be 192.168.0.2 instead of .1.2. I blocked about 4 different servers and then it connected to San Diego and everything got perfectly clear. So it clearly is a server issue. I did a ping to all the servers on the wiki ...

I've only had a magicjack for a week. It's been a bad week. People can hear me, but everything they say to me is scrambled and choppy. I've tried everything I can find. I have a dedicated 1.9Ghz computer running XP pro and a d-link router. I have removed the router and connected this single ...

I've only had a magicjack for a week. It's been a bad week. People can hear me, but everything they say to me is scrambled and choppy. I've tried everything I can find. I have a dedicated 1.9Ghz computer running XP pro and a d-link router. I have removed the router and connected this single computer ...