magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

tony, this is the second fix for dropped calls. so far it has worked for me and includes a mj update.


If you are having problems with MJ cutting off at the 5 minute mark, download the upgrade as follows:

turn off your firewall as follows but make sure you turn it on after following all the ...

Tony, this is the first fix and i will post the second fix when i find it.

Lance: On your computer, go to Control Panel

Lance: Go to Network Connections

Lance: Right click on your active Internet connection or LAN

Lance: Select Properties

Lance: Scroll down to Internet Protocol (TCP/IP)

Lance ...

Thanks, tony, another Canadian, for the reply. I still think MJ is a good tool, although some of my calls got caught off after 5 minutes, but the MJ support told me how to fix this problem on my internet settings, and now seems to work ok. They also gave me a Canadian toll free number to call, to ...

If you want to order a MJ in Canada, and cannot order it as the order form asks for a ZIP code, which us Canadians do not have, and the order will not go through, call this number:

1-800-649-1271.

If you are having problems with MJ cutting off at the 5 minute mark, download the upgrade as follows:

turn off your firewall as follows but make sure you turn it on after following all the instructions below.

Start button > Settings > Control Panel > Windows Firewall, turn off

click the link ...

When registering the MJ in Canada, the registration calls for a zip code, which we Canadians don't have. There is no use in putting in a postal code and after chatting with MJ for over 30 minutes, I finally found out that all you have to enter is 00000 in the zip code field

I have made a few calls already after changing the DNS server numbers, per my previous post, and so far so good. Perhaps others can comment after making the changes. Nice to get these bugs out of the way, but cannot understand what MJ chat line did not give these instructions to other owners ...

Check out my recent post re "Dropped Calls"

I was getting dropped calls at 5 minutes, but did the necessary change on DNS server as per MJ instructions and no more dropped calls. Hope it continues.

this is the message I recd from MJ chat line: I am trying this now

Lance: On your computer, go to Control Panel

Lance: Go to Network Connections

Lance: Right click on your active Internet connection or LAN

Lance: Select Properties

Lance: Scroll down to Internet Protocol (TCP/IP)

Lance: Click ...

Another dropped call today, after the same 5 minutes on an outgoing call. Any idea what is happening? Thanks in advance

Here is one of the websites that I looked at which does not give a good review on MJ

http://www.ripoffreport.com/Computer-Fr ... -4cgcb.htm

I just purchased a MJ, actually it was a gift, and looking at another website I was advised that MJ actually can see all the web sites you have visited. I searched the forum but could not find out how to block these intrusions, in a very simple step by step set up. Can anyone help me. Thanks in ...