Search found 5 matches

by novicebb
Thu Nov 19, 2009 12:56 pm
Forum: Magic Jack Technical Support
Topic: Can't activate Magic Jack... Need help
Replies: 8
Views: 9901

I was able to elevate to like 5 levels. The 3rd guy I spoke to really seem like he had a solute. I mean he was telling me to go to "start" then "run" then type in this and that and then all of a sudden another support staff member came on.

Not sure what I should do now. Should I just sell it and ...
by novicebb
Tue Nov 17, 2009 8:16 pm
Forum: Magic Jack Technical Support
Topic: Can't activate Magic Jack... Need help
Replies: 8
Views: 9901

I swear the tech support for Magic Jack is non existent. Again I am asked the same questions over and over. What is the phone number on the dial pad of the MJ. Where did I purchase it.

Click on the "order now" section and yet no one seems to be able to help on that so called "live chat". Very ...
by novicebb
Tue Nov 17, 2009 7:43 pm
Forum: Magic Jack Technical Support
Topic: Can't activate Magic Jack... Need help
Replies: 8
Views: 9901

I've been through live chat before but I will give it another try as that sounds like a really good idea. I will let you all know what happens.
by novicebb
Tue Nov 17, 2009 7:24 pm
Forum: Magic Jack Technical Support
Topic: Can't activate Magic Jack... Need help
Replies: 8
Views: 9901

Ok I clicked on the yellow rectangle in the lower left corner of the magic jack dial pad. In the yellow rectangle says "click here to order"

Once I click on that, Internet Explorer pops up and http://secure.magicjack.com/my/login.html comes up where again it asks for email address and password.

I ...
by novicebb
Tue Nov 17, 2009 6:56 pm
Forum: Magic Jack Technical Support
Topic: Can't activate Magic Jack... Need help
Replies: 8
Views: 9901

Can't activate Magic Jack... Need help

Purchase Magic Jack from someone on craigslist and the seller didn't tell me service had already expired.

When I try to extend service I am prompted to enter email address or phone number and password but the problem is that I have no idea what the email address or password is. I have tried ...