magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Nugrl

Hi Lisa! I sent you a link to another post I think you should read

Nugrl

I just had visions of you slashing up your line, and then going "oops" to the installer when it turned out not to be the problem.

It certainly points to the ISP, but you would think you would be seeing the effects of that elsewhere as well, since the family seems to be fairly heavy into on-line ...

Nugrl

Please confirm the basics of your network architecture for me. I'm guessing that you have a Comcast-supplied cable modem/router going into the Ethernet WAN port on your E3000, is that correct?
**Yes, that is correct. It is a Comcast-supplied cable modem Arris WBM760 , connected to my Linksys ...

Nugrl

If your having problems with both devices (Magicjack and Nettalk) it points me to your ISP.

I would have to agree. I mean like I said before, I have tried everything that everyone has suggested and nothing did the trick. Seriously, what else could it be?

@nailgunner I don't blame you for ...

Nugrl

With all due respect to the other forum members, I do not advocate sabotaging your cable. It's unethical and unnecessary.

It certainly is unethical, but so is delivering bad service and continuing to charge top dollar for it.

That said, this "certain other member" did mention that I wouldn't ...

Nugrl

so what you are saying is that you want me to fib a little? So do I just point blank tell them I want the wire outside coming from the pole to the house changed? Or will they just go ahead and do it all by themselves, if I tell them that line has been there for at least 12 to 15 years now. I bet ...

Nugrl

Seriously, I told you, maybe read between the lines a little better. It almost sounds 100% that they are the issue, I would do what I had to do to get them out there. Just saying.

so what you are saying is that you want me to fib a little? So do I just point blank tell them I want the wire ...

Nugrl

Its funny you say that, because we have alot of squirrels in our yard! I wonder if that would work? :roll:

Well that would certainly be my reason to Comcast on how it could have happened. I would actually point to the offending squirrel so they would know who to bill.

seriously, what could I ...

Nugrl

Its funny you say that, because we have alot of squirrels in our yard! I wonder if that would work?

Nugrl

I would call Comcast especially if the main cable has been there for quite a while.

Well this cable line has been here at least the past 11 years that I know of. but get this, one time a huge tree branch fell on the wires coming to the house and I had to call them out here to look at the line ...

Nugrl

Okay, a couple of things. Why would you need to reserve a DHCP address if you're segmenting the NetTalk Duo box into its own DMZ network?

Also, I encountered an issue with reserving IP addresses within a DHCP range on the E3000. You may want to consider abandoning reserving a DHCP address and ...

Nugrl

I would call Comcast especially if the main cable has been there for quite a while.

Well this cable line has been here at least the past 11 years that I know of. but get this, one time a huge tree branch fell on the wires coming to the house and I had to call them out here to look at the line ...

Nugrl

Nugrl, It sounds like you have a bad Internet connection coming into your house, even thou your speed test showed ok, I would never trust those. Call your provider you may have a bad wire at your house.

You may be right. Will they come out and fix that for free? I dont' have a clue what else it ...

Nugrl

So far, its not making a huge difference either. so what do you suggest? I'll take the 4 cents worth if you can spare them. :wink:

No, not even 3 cents this time. I'm just not sure I would throw more money into a new system because it doesn't sound like there is any good reason for at least one ...

Nugrl

:x :x :x ok, that was me screaming! just kidding! I know exactly what you are saying but I have done test after test and everything looks like it should be working perfectly, but its not. I even went out and bought a new router, got the Linksys E3000, because I thought perhaps after all the crap I ...

Nugrl

Thank you for the info! :wink: If I remember correctly, you had no problems at all with your MJ, and if you remember, I have had tons of them! :x I am just looking for another alternative I guess to the MJ or the NT duo. It sure would be nice to get one of the damn devices working the way they ...

Nugrl

Hello All! I have not been around much lately, so I guess I have missed all this about this Obi that you all speak of. :roll: I am still just using my MJ's and the NT Duo, and must say, I am not so happy with either. I have been having problems left and right with both, and now reading about this ...

Nugrl

well I have. and its nice to see you are still here!

Nugrl

Well I did read alot of reviews on the e3000 before I went to purchase it, mainly all positive, but now that I have it sitting here, I just wanted to be sure before I go and hook it up. For some reason I always seem to have a problem with best buy and returns so I didn't even want to take it out of ...

Nugrl

Hi all! I have a question about a Linksys E3000 router. I have been having problems with my NT Duo and the MJ. mainly my 4th gen MJ and not the 3rd gen though. ???? But the 4th gen MJ is my main line I use and its the one that needs to be functioning to the best of its ability and it hasn't been. So ...

Nugrl

"The Lounge" is the only one you cannot view if you are not logged in.
:) Can you tell I have been set to autologin too long!

I knew the so called netTalk ppl were coming here and reading without logging in as they told me so on the landline. Nothing wrong with it by all means. Im just ...

Nugrl

The MagicJack has been a part of our family for approximately two years. The beginning was rough. The device did not want to work on either of two laptops in the house. In desperation, ran MagicJack on an old XP with nothing downloaded on it--except necessities and MagicJack. Works just as well as ...

Nugrl

My MJ was working OK until some time recently. When I made a call to my friend, I could hear him for about one minute, and then I couldn't hear him. On Incoming calls, this problem doesn't happen. Anybody experiencing this? He has comcast.

Ernie

Seems quite a few here are having problems with ...

Nugrl

Good point, I forgot about that. Even though i did'nt have a problem i knew 2 ppl that did. I am not using the mini USB to USB power cable myself. Im using a cable that was made for a Nikon Camera. If you have money to blow Radio Shack has a ass kick'n cable for it and 4x as thick and gold plated ...

Nugrl

sounds great!

Nugrl

does this mean the "free" account service will be back up and running tonight?

Nugrl

I hate to ask you to do this, but, if you could put your 4th gen back in, just to see if it lets you forward your calls to another number. I am curious. Also if you do this, please pay attention to your settings you use to forward the number to another phone. btw what version of magicfeatures are ...

Nugrl

The whole set-up is sounding like it's imploding on them. They have pissed off all of Alaska and Canada.

I have done dozens of restores and never had a problem. I would go back to the first one before you had the problem. It's a long shot, but there could be something that they had you change that ...

Nugrl

but don't you think this is ridiculous I have to restore my computer because they screwed it up!?!?

Of course it is. It's ridiculous that we are having an issue at all, or that MJ can't fix it quickly. The restore probably won't fix it, but it won't hurt especially if you haven't installed any ...

Nugrl

nope, that didn't work to forward the number. I get a recording that says, "we're sorry you call can not be completed as dialed, please check the number and dial again, or call your operator for assistance" . now I will try uninstalling and resinstalling mf and see if that does anything.

Ok ...

Nugrl

well... I would love to do that! but, since the ever so wonderful mj support did whatever it was that they did yesterday, last night and again this morning, I can no longer forward that number until they get it fixed!!

Maybe try a system restore back a few days and see if that gets it so you ...

Nugrl

Since you have the NT why not, for the time being anyway, just forward your MJ # to the NT? This way people can call you on your MJ # and still reach you without them having a new number to memorize?? Till MJ gets it fixed anyway..

well... I would love to do that! but, since the ever so ...

Nugrl

WOW, you are alot more patient than I am. I need this number working, as it is the phone number that everyone I NEED to talk to has. :(

Since you have the NT why not, for the time being anyway, just forward your MJ # to the NT? This way people can call you on your MJ # and still reach you ...

Nugrl

@ nailgunner hey I was wondering, since I can only assume that MJ support when you went from your old mj to the new 4th gen like I did, did they have you go in and deactivate the old one yourself?

No. I'm using my old one now. Told the chat guy I was going to for a few days, so mine isn't ...

Nugrl

Looks like they just dropped the price another 10 bucks.

All I can say is "Wow!" As a rule, I almost never bring stuff back. I was a little weird with the folks at Best Buy because it was the last one they had and I wanted to make sure everything was in the box, so I had them open it first ...

Nugrl

Well, I would call it full service, although I guess there are a few more little bells & whistles that you can get with a high priced plan through your local phone company, but it sure takes care of everything I need, or want.

100% Agreed!

Not to be THAT guy who always disagrees, although I do ...

Nugrl

I would download the "uninstall" program from the MJ website (you can search for it in their FAQ section), run it, unplug your MJ, reboot, plug the dongle back in let in re-install itself, and see what happens. Don't know what else might work for you.

do you run the "uninstall" with the magicjack ...

Nugrl

@ nailgunner sorry to hear you are having the same problem, but Thank God its not just me. I thought, well they almost had me convinced it was something I did on my end, and that is not the case. They even tried to blame it on my anti virus and what not. They said they sent my problem to their ...

Nugrl

BUMP:
well I had to bump this one back up to the top because I am having the very same problem again. I spent SEVERAL hours on live chat today with MJ support and got absolutely no where! As a matter a fact they actually made it worse! My outgoing calls were working fine, but my incoming calls at ...

Nugrl

BTW this is in the wrong forum but!....In 8 days your in this forum for a yr, Congrats on your troubles and wish u a better yr to come :lol:

where does this need to be if this is the wrong forum? Hey I guess I didnt' notice that. Time is just a flyin by, I guess I lost track of it..... :( and ...

Nugrl

here are some of my newest tests with Kaspersky off.
http://www.speedtest.net/result/1044263078.png

http://www.pingtest.net/result/28833020.png

and that is with two kids on warcraft. overall I would have to say things are better with the HBB1.

These results are real i see here, You have ...

Nugrl

here are some of my newest tests with Kaspersky off.
http://www.speedtest.net/result/1044263078.png

http://www.pingtest.net/result/28833020.png

and that is with two kids on warcraft. overall I would have to say things are better with the HBB1.

BTW this is in the wrong forum but!....In 8 ...

Nugrl

here are some of my newest tests with Kaspersky off.

and that is with two kids on warcraft. overall I would have to say things are better with the HBB1.

Nugrl

Your router may not be able to do it as it's that Belkin, I don't use that brand. However if you have Applications in your QoS settings usually there is a drop down arrow and you'll see MAC ADDRESS in there and if there is then put the MAC address on the backof the NT in there, If not i don't ...

Nugrl

@ Nugrl, Try this. Go into your routers setup and give medium priority to YOUR netTalks MAC address, The MAC address can be found on the sticker on the back of the netTalk Duo. Once you done that unplug the router for 15 secs and plug it back in. IF the netTalk Duo does'nt give you a ring back ...

Nugrl

@ Nugrl, Try this. Go into your routers setup and give medium priority to YOUR netTalks MAC address, The MAC address can be found on the sticker on the back of the netTalk Duo. Once you done that unplug the router for 15 secs and plug it back in. IF the netTalk Duo does'nt give you a ring back ...

Nugrl

When i told him his server has a certain problem he almost shit because he knew of it and the public does'nt. He said how did u know and i said well i can get into it.

They should hire you to fix it.

I said im not into lotto are u telling me you have to forward problems to enginners and they ...

Nugrl

I'm back..... hey, I don't know if anyone here has ever heard of a thing called namebench, but a friend told me about it last night and I ran it and its pretty neat. It helps you find the fastest DNS server that you can connect to. here is the link to it, if you care to read about it and dld it ...

Nugrl

ok, I was trying to get the player to show up in here so all you had to do what click "Play" but since I apparently can't do it.... here ya go.....
enjoy! :lol: :wink: :lol: http://www.youtube.com/watch?v=28DOK1VsUg4

trust me, you will find yourself whistling this tune after you hear it! :wink ...

Nugrl

ok, I was trying to get the player to show up in here so all you had to do what click "Play" but since I apparently can't do it.... here ya go.....
enjoy! :lol: :wink: :lol: http://www.youtube.com/watch?v=28DOK1VsUg4

trust me, you will find yourself whistling this tune after you hear it! :wink:

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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