magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

as of 4:29 pm est it's back up for me, Comcast in Michigan.

I was on a call at 2:30pm EST when the phone stopped working. looking at the MJ software it said it was not connected. I restarted it and received an error 3 which means not connected to the internet. My internet connection is working fine as I'm able to post this. In trying to goto magicjack.com ...

Pentium 4
1 gig of memory
256G HD
When almost nothing is running other than MJ and the phone is on hook CPU is almost zero %. As soon as the phone is off hook CPU jumps to about 30% and then fluctuates between 30 & 50 percent. When anything else is running it quickly goes up to 70% and if loaded ...

I've been using MJ on this computer for more than a year and up to now it has worked pretty well. Over the course of the last month, with no changes to the PC, whenever I'm on a call the PC slows to a crawl, especially the internet. No other PCs on my home network are impacted at all. As soon as the ...

I had this exact same problem and it started on Saturday, 10/9. After awhile with online chat support we opened up ports 5060 and 5070 on the PC and everything was back to normal. I had previously opened those portson my router. You may want to give this a try. Not sure if "Honey" gave me the ...

I had this exact same problem and it started on Saturday, 10/9. After awhile with online chat support we opened up ports 5060 and 5070 on the PC and everything was back to normal. I had previously opened those portson my router. You may want to give this a try. Not sure if "Honey" gave me the ...

I was in the process of buying a new phone for my MJ and referred to this thread. The search function did not work very well so I had to wade through it. I decide to make list of the devices that were posted in the thread. I couldn't find a way to upload a file so I just pasted it in. If anyone can ...

During a call the first 30 to 90 seconds the outgoing voice quality is perfect. After that I start to get some clipping of words, then every other word drops and finally almost nothing can be heard by the outside caller yet on my phone I can hear them just fine. I have not heard of this specific ...