magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Firewalls all seem to have different ways to write rules/exceptions. You might look into exactly how you've written it.

Also if you have the capability to view your traffic log, you will get some insight into exactly what is going on...in fact, that's where I'd go first. See exactly what is being ...

Well, this may sound odd, but I've heard it works. Start the phone then delete all your call logs.

Zowee...so far that looks like it's working...I just right clicked and hit "Delete all calls"...holy smoke Batman...Thanks!

Noodler ...and ramzing...you saved my butt here. I was pulling my last ...

I'm going to reflash my system. Seems like the last changes that I made did me in... However, I'm not sure. If that doesn't work I'll probably try to increase flash and RAM (I'm running 256 & 256 MB).

I've had other issues that come and go, but this one is staying.

This issue combined with the ...

MJ crashes after calls...almost immediately. I am running XPe on HP T5700 256/256. Here is the errror:
The description for Event ID ( 1000 ) in Source ( Application Error ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages ...

Having been in IT for 30+ yrs I am used to troubleshooting and so I knew it must have had something to do with something else that changed today and then the answer was obvious -- I had just upgraded my Norton Internet Security 2009 to Norton Internet Security 2010. By disabling the anti-virus ...

So, here's what I did:

1) Plug mJ into computer with Win7. Wait 2 or 3 minutes for all the drivers to load.
2) Go to magicjack.com, click on "Customer Care/Live Agent" on the lower left.
3) IGNORE the Windows 7 update graphic. It didn't do anything for me and my two mJs.
4) Click "Get Live Help ...

Using Internet Explorer, go to https://data.magicjack.com/checkCert.html

The page doesn't display anything, but you'll be able to tell if IE does not have the required CA certificate. If not, then the magicjack cannot contact the server used to store the contacts/logs. My guess is Vista didn't ...