magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Worked for me!! This is after I spent useless hours with the MJ chat, what a waste of time. I should have come here first. The only difference was the cdloader string was in HIKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run
Thanks so much!!

Don't know why this would be but I deleted my call log this morning and then have made two calls without the error. After the calls the contacts circle for about 1 second but then stop. In the past they would keep circling then the error message would come up. Maybe MJ did something on their end but ...

Please let us know if it works out!

I did that also. I have been reading the other thread and saw your suggestion there. I will keep trying things until something works. It looks like there are a lot of people with the problem so a solution should come along sooner than later......I hope!

It upgrades (roll back), comes up for a second then goes to another upgrade and the problem is still there. Any other ideas? Thanks

I have had MJ for about 60 days with no problems, then a couple of days ago it started acting up. After one call I get the microsoft error message ""MagicJack USB Softphone has encountered a problem and needs to close. We are sorry for the inconvenience" On the bottom right of the error message you ...