magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

tsmith

So subtract 3 hours and you'll know when the message was left. MJ's in Florida. Go figure.

tsmith

This needs to be moved out of FAQ.

tsmith

Good to know, admin. Thanks for keeping on top of things.

tsmith

Sure enough. What's going on here?

tsmith

Are you saying the USB MagicJack dongle is broken? If that's the case then you're SOL. That has to be plugged in for you to make phone calls either from the soft phone or an actual phone. The only way you can use the MJ without the dongle is to configure your MJ as a Windows Service, but you need ...

tsmith

judgeandjury...very appropriate name. You've jumped to a conclusion the developer was a BS artist, which he wasn't. I used his product for a while until PCPhonesoft came out with a superior product, but MagicBeans worked as advertised while I used it.

Like Joe said, MJ killed him with their major ...

tsmith

I would think it depends on what kind of long distance service the caller has with the phone company/cell service provider. I pay a flat monthly rate on my land line no matter how many domestic l/d calls I make.

tsmith

Spoken like a true Lazy Liberal
Keep it civilized, baby. I could also call you a Lazy Fascist.

You could, baby, but you'd be inaccurate. The opposite of a Lazy Liberal would be a Lazy Conservative. Had I called you a Lazy Socialist, then you could have fired back with a "Lazy Fascist" label. I'm ...

tsmith

Good news : The FCC passed some ( watered down) net neutrality rules.
Among other things, what it does is prohibiting internet providers to block traffic which interferes with their core business- like Magic Jack does .
Not surprisingly, the Republicans already announced that they will try to ...

tsmith

laserjobs wrote:At least try what I am suggesting to see if it fixes the problem, then install away.

Good point.

tsmith

I would never advise anyone to trust just one piece of software for protection these days. Ten years ago, maybe. I run Microsoft Security Essentials, Comodo, Ad-Aware and Advanced System Care on my XP and the MJ runs fine. Trusting just one security software is asking for trouble, imho.

Ditto ...

tsmith

I would never advise anyone to trust just one piece of software for protection these days. Ten years ago, maybe. I run Microsoft Security Essentials, Comodo, Ad-Aware and Advanced System Care on my XP and the MJ runs fine. Trusting just one security software is asking for trouble, imho.

tsmith

Yessir.

tsmith

It would be nice to have release notes with these updates, but that's asking too much, eh?

tsmith

Control Panel > Sounds and Audio Devices > click on the "Voice" tab > in the "Voice Playback" window, select "USB Internet Phone by TigerJet", click on the "Volume" button and adjust slider all the way to the top. See if that helps.

MJ offers an Echo Test at 909-390-0003. You can see how you sound ...

tsmith

What country are you in? There are certain countries blocking MJ.

tsmith

Don't you believe it. That's the same old stuff they've been saying about number porting for the past few years, among other "enhancements" that will "soon" be available. And as far as their engineers "working on the problem", I'd also take that with a grain of salt. Sad but true.

tsmith

Jason X needs a good whoopin'!

tsmith

You can run the uninstaller with the dongle plugged in. This just de-installs the software from your PC. Then when you reboot and then plug the dongle back in (after the reboot stops), your PC will install the software all over again.

tsmith

I would download the "uninstall" program from the MJ website (you can search for it in their FAQ section), run it, unplug your MJ, reboot, plug the dongle back in let in re-install itself, and see what happens. Don't know what else might work for you.

tsmith

Try searching Google with

site:www.phoneservicesupport.com/area codes

or

site:www.phoneservicesupport.com/area 502

etc.

tsmith

No, I had mentioned Canada might be the exception when I wrote "except possibly Canada" in the previous post. I'm not sure Darlene, to be honest. I never knew MJ had an affiliate program, but it looks like the USA part of it closed a couple of years ago. I don't know about Canada's program to know ...

tsmith

I'm still wondering where Darlene found it.

tsmith

I found one website stating you could earn $23 with every sale (seems like a lot compared to other affiliates I'm aware of). There were a number of sites that advertise the program, as if you had to go through them to sign up. But a 2008 article said the program was over. I'd never heard of it ...

tsmith

Looks like MJ had an affiliate program at one time, but it closed down (except possibly in Canada - http://www.themagicjack.ca/idevaffiliate/index.php). Here's a link to an article about it: http://calling-plans.com/agents/voip-companies/magicjack-affiliate-program-closes/

I also read a note about ...

tsmith

I misunderstood a statement about one of their products a number of months ago, and when I read it again I realized I'd made an assumption that wasn't correct. My fault. PCphonesoft has bent over backwards to produce third-party products that are top notch.

You misunderstood like we all do at times ...

tsmith

From my heart too, Joe. Happy Thanksgiving to you and to everyone on the forum. Keep it safe.

tsmith

Don't know why it would suddenly change on you, but here's a link that might/might not help:

http://www.phoneservicesupport.com/error-20-t9295.html

tsmith

When you're on the MJ website, click on FAQ near the bottom of the page, on the next page do a search with "uninstall" as the keyword. Then click on "How do I uninstall magicJack from my computer?"

tsmith

I just renewed the old one Nugrl. I decided since it was working fine, there was no need to fix it. It sounds like the 4th Gen is working well for those who bought it.

BTW, I wasn't including you in my comments. It's obvious you're not in that "lazy" category.

tsmith

I wonder if we shouldn't rename the forum RTFM.

Some of us know what that means (Joe, Whiz, gash, nailgunner, etc.), and others don't. For those of you who don't know...well...do a SEARCH. It builds character to have to actually spend a little time looking for the answer.

tsmith

Don't let the door hit you in the butt on the way out, Skippy.

tsmith

Sorry Chucky. I shouldn't have said "lamebrain". I'm getting crotchety in my advancing years.

There could definitely be a problem in your area. It seems like Canada gets the brunt of irritating MJ problems at times.

tsmith

Warning to anyone wanting to purchase a Magic Jack. Magic Jack has limited outgoing call to 5 minutes. Their online support are aware and have no plans to fix this problem. I think this problem is with ALL Magic Jack subscribers at this time.
Not ALL MJ subscribers. I've had no such limit, and I ...

tsmith

You're welcome, Barbara. Joe's new around here so we have to keep him in line, you see....

"tsmith wrote:
I'm faster...I'm faster... Laughing

That's what she said..................

oooooooooooooooooooooooooh

hehehehe"

Yeah. It's an age thing Joe.

tsmith

I'm faster...I'm faster...

tsmith

Dongles got hands??

Like Joe said. If the phone you're forwarded to is busy, there ain't nuthin' ya can do 'til it's un-busy.

tsmith

You (or she) would need to contact her cell phone service provider's (T-Mobile, Sprint, AT&T, or whatever) customer service, either by calling them or contacting them through their website.

tsmith

Yeah, that's why I mentioned "with a few exceptions". But it does look like eastern/central have more than the western states. It's moving this way slowly though.

tsmith

Trolls like him are typically cowards hiding behind a screen name, and the only way he can feel like a man is to lash out with his childish temper tantrums. I pity him.

tsmith

Looks like the majority is in the eastern time zone, with a few exceptions. Good grief.

tsmith

From MJ's FAQ page answering "Error 3":

If you are located in Morocco and see "error 3" on your magicJack, this error has been created by your ISP/Telephone company and we are trying to work around it. There is nothing else we can do at this time. Please be patient as we are trying to resolve this ...

tsmith

I would insist they send you another new MJ every time you contact them until they relent.

tsmith

Thanks chompy1. Hope that solves your problem.

tsmith

I was just playing with the pathetic fool. He was begging for criticism in his first post, and when he wasn't getting it he tried baiting us some more, desperate for attention. His post was only meant to incite, not offer anything useful. Completely immature and pitiful.

He needs to get out of his ...

tsmith

tsmith

I forgive you Darius. It's the Christian thing to do. But you really ought to see a specialist about that paranoia problem of yours. Seriously.

And some anger management wouldn't hurt either.

tsmith

nailgunner wrote:
tsmith wrote: Hey Darius, if you really want to get your panties in a knot.
I think Darius gave up. He was waiting for a response. And when I gave him one, he hung around for about 5 minutes then left.

Sure looks that way nailgunner. Hit 'n' run.

tsmith

bitstopjoe wrote:
tsmith wrote:Let's not forget the guy in the water with no arms and no legs. We call him "Bob".
Yep next to the same guy in the water, Doc

Or hung on the wall, Art...

Sheesh......... How old are we .....

Older than dirt.

tsmith

I'll bet your tongue's starting to look pretty lacerated Joe. Try a steak - it tastes better!

I avoided answering since I don't have a hotkey programmed to display "Search is your friend" yet....

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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