magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

a conversation on 4/15/2012

You are now chatting with 'Kathleen'
Your Issue ID for this chat is LTxxxxxxxxx36X
Kathleen: Hello, how may I help you?
Me: I just checked my account for some research on incoming calls recently. I see that
I cannot do that and am starring at a notice that my number ...

sleightman wrote:Has this problem ever disappeared for the people who have it?

2nd update since Feb 22: Have not experienced the "No Routes Found" message since 2/22, when it suddenly stopped becoming a problem. All outgoing calls have been either Missouri or Illinois calls.

Since 11am this morning, I cannot call my MJ at home using my office phone. My office is in a nearby community and within the same phone company's territory. This is the first failure of this type from this number. The MJ can be called from my cell without errors and I have had 3 other people, all ...

Connie, thank you for sharing your experience with NT. As stated however, I have scrapped the idea of using MJ for faxing.

...... and 'gunner, in spite of your need to put a negative slant on the intelligence of my questions, I thank you for your input anyway.

.... Sparky

Personally I would not go through the aggravation of trying to fax reliably with MJ again. At one time I could but upgrades to the MJ dongle and their system have made faxing for me impossible. Try using an online service if faxing is a must. Hopefully this helps http://savedelete.com/best-free ...

Since 11am this morning, I cannot call my MJ at home using my office phone. My office is in a nearby community and within the same phone company's territory. This is the first failure of this type from this number. The MJ can be called from my cell without errors and I have had 3 other people, all ...

I currently fax from my PC at my retail office using POTS, but I'm moving most of the clerical activities to my in-home office where the MJ is used as the prime phone. The MJ has worked very well in this capacity for the past year. The fax would be a freestanding all-in-one unit there. It has not ...

I don't mean to split hairs, although I tend to be good at it. But were your faxes for a short distance or to the other side of the country? I don't question your success, but more than one resource I have come across says that all VOIP's can have issues over long distances.

I personally quit ...

I know it's not recommended, but I get the impression from what I've been reading that it MIGHT work, with some manipulation. So far, nobody has given a how-to on the subject. It would sure be helpful to know what needs to be done. Do you just put the fax machine between the MJ and the phone set ...

Thanks Kevin,
Just prior to reading your post, I tried going to the start menu and clicked on the MJ startup icon. The logo quickly disappeared and the regular MJ interface appeared on the task bar as normal. Didn't get a chance to do that refresh.

Next time I re-boot (2-3 days from now) I'll give ...

When I reboot my PC every 2-3 days, magicjack loads early and works just fine, even as the boot process is in process. Right now, and for the past week since transferring it to this newer machine, a lifesized image of the MJ device is in the middle of the screen. It flashes 3 messages, over and over ...

Thank you, Joe. That was quick and easy!

I know that today's standard for USB is the much faster, 2.0 version, but I have an older laptop with older USB connections, version 1. I do have a card for the laptop that supplies the faster USB connections, however it's two slots are tied up with hubs, connecting a slew of other hardware, while ...

New update: I took the MJ to my in-home office and set it up. The machine was an XP setup. I plugged in the MJ and it loaded and worked flawlessly. Great reception both coming and going. And the internet speed on this machine is a dreary 650 mbps.

I think the problem on the original machine might ...

Congratulations, you are the 4,179th poster to ask about this exact problem.
I have no idea how to resolve your problem but I would like to suggest you acquaint yourself with the search function conveniently provided above....

Well there, Crackerjack! 4179 posts on the exact problem.... and I ...

When I dial out using a proven wireless phone set up with the MJ phone, I cannot hear the beeps of the buttons as I dial, cannot hear it ring the other party's phone and and when the person at the other end answers, I cannot hear them talking. There is no static, no sounds at all. Total silence ...

Ok, I've read quite a bit on this forum and I have to say, damn I love it when a good forum comes together! MagicJack is woefully short of support. Anyway, I understand the bandwidth thing, but this seems to me to be different. I have installed a MJ on my brother's computer. He lives in another ...