magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Well ...Back to square one.

This software is TERRIBLE! Everything was working and it did a software update and now .............sometimes I can hear the other party and they cannot hear me! Sometimes neither party can hear each other!

It was working...now it ain't . I think that MJ may have some ...

mreents........

If you have the same Westel modem as I do...

in your Internet Explorer (or equivalent),
type in the address 192.168.1.1

Asks for a user and password....
the user may be blank or you may need to enter "admin"
password: "admin" (do not enter "" quotes)
These are the standard ...

From the magicJack FAQ:

magicJack uses port 5060 and 5070 UDP.

That's incorrect. That's just the port they use when you start MJ. It's a control connection. (I've only seen it use 5070, but maybe there are conditions I haven't seen yet where it uses 5060-5069).

When a call is placed or received ...

Here's an old thread with some good info http://www.phoneservicesupport.com/call-forwarding-assistant-for-magic-jack-version-2-1-added-t3772.html

This works very well. I keep it on my desktop and all you do is click enable and disable whenever you change. It does the rest for you

I have seen ...

:?: Today I came back and plugged in my MJ and it didn't work!!!

The strange thing is I was able to connect to the internet and surf but couldn't get MJ to work.

Well I tried to access my Westel Modem and it would not respond even though the Internet worked!! So I had to reboot the Westel modem ...

jbat wrote:
If you don't have your DSL modem set to high security then it should work out of the box, but you may have more problems with Trojans and the like. ...



No actually by setting the westel as a bridge connection, the security is in the netgear wireless router.. but good try ...

May have to do with the security settings on your DSL/cable modem.


According to MJ docs opening up UDP ports 5060 and 5070 were all that was needed.

NOT SO.......I found that MJ uses UDP ports 62000 to 65535 in my setup and this is UNDOCUMENTED BY MJ!! MJ should inform users of all the UDP ...

mine worked out of the box when i got it a couple years ago.
note I am verizon as well with westel modem. I run the modem as bridge connection and use netgear wireless as the router.
I didn't have to open any ports or anything as you described.

Seems to have to do with security settings on the ...

I got the magic jack yesterday in the mail. I was pretty impressed with the quality I have gotten out of it so far. But what I found almost appalling was that you have to login to their website to change your call forwarding settings. I woke up about a half hour ago with nothing to do, so I made a ...

I just got my magicjack today and it was NO joy at first. Took over 5 hours to get it to work. :(

After setting everything up, I connected a phone and dialed. The called number answered but then I could not hear anything (happened on both calling and recieving parties) - the " mute" button ...

mJ uses a port range from 10000 to 30000.

In using a Verizon DSL modem I find that you have to set it to open ports 10000-65535 for magicjack to work.

I would like to have some comments if something easier and less risky works.

jbat

Update:

In one location, the Westel modem by Verizon has a ...

Then I tried making a phone call.
1. Picked up the phone and got a dial tone.
2. Dialed a phone number.
3. Nothing.
http://www.moushigo.com/index.php/2009/01/29/magicjack-installation-firewall-setup-and-port-settings/

I read the article and made sure along with the other ports that were ...