Search found 5 matches

by ryanmac
Sat Feb 27, 2010 8:20 am
Forum: Magic Jack Technical Support
Topic: Contact List gone!!
Replies: 12
Views: 10219

MagicJack 1.80.518.0 - 01-19-2010

Thanks to bitstopjoe, here is the MagicJack downgrade file that used to be located at http://upgrade.magicjack.com/upgrades/downgrade.exe before the link expired last week.

This is MagicJack 1.80.518.0, dated 01-19-2010. It will bring back AddressBook.xml, although all of your existing contacts ...
by ryanmac
Fri Feb 26, 2010 11:17 pm
Forum: Magic Jack Technical Support
Topic: My Live Chat Conversation with MagicJack
Replies: 10
Views: 13331

cdwaldron wrote:go back under your rock. No sarcasm intended.
wow... tough crowd!
by ryanmac
Fri Feb 26, 2010 11:12 pm
Forum: Magic Jack Technical Support
Topic: Contact List gone!!
Replies: 12
Views: 10219

I PMed you an upload link, and I will host it on one of my shared hosting accounts for the MJS Community.
by ryanmac
Fri Feb 26, 2010 10:10 pm
Forum: Magic Jack Technical Support
Topic: My Live Chat Conversation with MagicJack
Replies: 10
Views: 13331

My Live Chat Conversation with MagicJack

I was unable to locate my addressbook.xml within MagicJack so I contacted support via Live Chat. I later discovered phoneservicesupport.com and found that I needed to downgrade the software to get it back. But here is my unedited, conversation with them... which lasted over an hour.


Chat ...
by ryanmac
Fri Feb 26, 2010 9:07 pm
Forum: Magic Jack Technical Support
Topic: Contact List gone!!
Replies: 12
Views: 10219

bitstopjoe wrote:Run this downgrade and your contact list should come back. It did for me.

http://upgrades.magicjack.com/upgrade/downgrade.exe


Joe Sica
Does anyone still have this downgrade file? That link is no longer valid.