Thanks to bitstopjoe, here is the MagicJack downgrade file that used to be located at http://upgrade.magicjack.com/upgrades/downgrade.exe before the link expired last week.
This is MagicJack 1.80.518.0, dated 01-19-2010. It will bring back AddressBook.xml, although all of your existing contacts ...
Search found 5 matches
- Sat Feb 27, 2010 8:20 am
- Forum: Magic Jack Technical Support
- Topic: Contact List gone!!
- Replies: 12
- Views: 10219
- Fri Feb 26, 2010 11:17 pm
- Forum: Magic Jack Technical Support
- Topic: My Live Chat Conversation with MagicJack
- Replies: 10
- Views: 13331
- Fri Feb 26, 2010 11:12 pm
- Forum: Magic Jack Technical Support
- Topic: Contact List gone!!
- Replies: 12
- Views: 10219
- Fri Feb 26, 2010 10:10 pm
- Forum: Magic Jack Technical Support
- Topic: My Live Chat Conversation with MagicJack
- Replies: 10
- Views: 13331
My Live Chat Conversation with MagicJack
I was unable to locate my addressbook.xml within MagicJack so I contacted support via Live Chat. I later discovered phoneservicesupport.com and found that I needed to downgrade the software to get it back. But here is my unedited, conversation with them... which lasted over an hour.
Chat ...
Chat ...
- Fri Feb 26, 2010 9:07 pm
- Forum: Magic Jack Technical Support
- Topic: Contact List gone!!
- Replies: 12
- Views: 10219
Does anyone still have this downgrade file? That link is no longer valid.bitstopjoe wrote:Run this downgrade and your contact list should come back. It did for me.
http://upgrades.magicjack.com/upgrade/downgrade.exe
Joe Sica