magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

nighthawks

malpert wrote:error 3002 what do i do to get it to work

Take a look at this link.
http://www.phoneservicesupport.com/gett ... 11291.html

nighthawks

No i didn't ask at the time, i was more or less thinking he was going to screw up my service and that it would be temporary. However i don't have tv hooked up through the line i have directv for my tube if that helps.

Added: also that filter whatever it was has been on there for YEARS, ive had ...

nighthawks

dissturbbed wrote:He told me my line going from the pole to my house had the wrong filter and that he was going to put on the right filter?

Did you find out what was the difference in the filters? Were they needed for the TV part of the cable? Just wondering...
Regards,
John

nighthawks

Even though I use a thin client for my MJ, they are a dieing option now that MJ+ has been released. Unless you want to use the thin client for over duties than just MJ or want to use options like MagicFeatures then there is no real reason to use a thin client over a MJ+.

I understand, just saying ...

nighthawks

Just wanted to note I have to manually shut down MJ either with Task Manager or with a close-out on MJ screen before my computer will go into sleep mode, which is annoying as it takes so long to shut down. ?

Use a thin client take a look at this.

http://www.phoneservicesupport.com/try-a-thin ...

nighthawks

Thanks John - I'll give your suggestions a shot but I'm pretty sure that was all covered by the support reps.

The fact that it works with one call, then not the next, or the next, but maybe the 4th time it will work (all within a span of 5 minutes and without me changing ANY settings) makes me ...

nighthawks

I have a very sporadic problem that I'm desperately hoping this community can help me with (as MagicJack support has been useless).

About 60-70 percent of the calls I place, I can hear the person perfectly fine, but they cannot hear me. It's not that I'm quiet, or it's staticy or bad quality - it ...

nighthawks

I was told that someone could listen to your conversation on a MJ service.

Charter keeps bugging me on great deals with there phone service. They called it a secure line and MJ is not.

I asked them it still goes over the internet, but they said it would have it's own modem and it's secured.

When ...

nighthawks

Hello...first post!

Here's the issue;
The service works fine on my windows profile, I am the Admin, but on my other families profiles; wife, son and daughter's profiles, the sound is gargled on the other end.

Have you got the MJ plugged in the rear USB port?(aka desktop PC)
Don't use the USB ...

nighthawks

Uniden

I just can't call my daughter. Her area code is 419. I can call my cell,and home phone with no problem. Which is the 440 area code. Its like the call just drops?

In this form there are a number of area codes that don't seem to work, it comes down to the "carrier", like AT&T and so on. I ...

nighthawks

Hey guys a question for you smart azz on here. When i go to use this device. It goes da,da,da,da like its going through. Then i just get the dial tone man.

help man.

What kind of phone your using?

Sounds like it's switched to "pulse"....Check your phone make sure it's set for "Tone"

nighthawks

blodgee wrote:"Makes me wonder why MJ put these volume controls in the menu if they create problems????

I hear that, but for what it cost a year for MJ compared to $588.00 with my old phone service, I can deal with MJ's quirks.

nighthawks

I am using a D-Link router for my connection.

The volume is set to telephone which I am using and it's not a cordless.

The sliders for volume in the menu are up all the way.

The problem is with the my voice to the person I am calling. It breaks up like a bad connection. They tell me they only ...

nighthawks

Posted: Thu May 12, 2011 4:40 pm Post subject: Does anyone know why Magicjack cuts in and out???

I am not using a wireless router on the CP that MJ is running on.

Have you played around with the volume sliders on the softphone Menu then goto Volume/Headset Control? Make sure Telephone is ...

nighthawks

Try shutting everything down that is running on your computer that you have MJ on. norton, and anything that is running in the background, then turn them back on one at a time and see if you can find the one that is effecting MJ.

Regards
John

nighthawks

Read this thread and see if it can help you.

http://www.phoneservicesupport.com/help ... t8867.html

Regards,
John

nighthawks

You can find in these forms MJ users are having trouble with some area codes.

As for your router take a look at DD-WRT or Tomato firmware, I went with DD-RTW for my liknsys WRT54GS. Once I flashed it MJ worked much better.

Here's the link for DD-WRT.
http://www.dd-wrt.com/site/support/router ...

nighthawks

Try this link.

http://h20000.www2.hp.com/bizsupport/Te ... peId=12454

Maybe something that you can use.

nighthawks

I wait a few seconds and say.
Can you hear me now........Good..........

nighthawks

but the problom of low volume is still there.

Goto MJ softphone, click on the Menu goto Volume/headset control,
make sure Telephone is checked, then adjust your speaker and microphone levels, you might have to play with them a bit to get just right.

Also check all you "sound" controls in control ...

nighthawks

I just put in a new motherboard and cpu, and now the sound on my MagicJack is fried. Does anyone have any ideas?

I don't think it's fried, have you got all the sound drivers installed for the new mom board? Have you checked your conrtol pannel and check all the sounds under it.

Also look at your ...

nighthawks

Your magicJack has already been registered.

First thing, I haven't heard anything about unpluging it then pluging it back in and the message goes away.

You somehow have to get it registered, It needs an email address, you have to create an account with MJ. your mailing address for 911 location ...

nighthawks

Magicjack will randomly just cut off in mid-conversation. It's not constant enough to want to make me stop using it, but it's irritating. There a fix for this issue?

Also, it'll sometimes make voices sound choppy. Like a skipping CD. (though I suspect that may be a CPU or memory thing(?) cause I ...

nighthawks

Diggs wrote: BTW Nighthawks - Nice write-up.

Thanks I appreciate that.

nighthawks

I use LogMeIn to remotely access the desktops on 3 computers and 1 server in my office (everything is also networked together). Do you know what the pros and cons are to using TeamViewer vs. LogMeIn?

Nope - not working. Can make calls but no one hears me. Played around with the headset/telephone ...

nighthawks

So are you telling me even when the mj is unplugged and the call goes straight to voicemail, the call is still going through my network?

No, sounds to me that it's a problem on MJ side, or something on your ISP.
I don't know enough about this, if someone calls you and your MJ is off does it still ...

nighthawks

For anyone who calls my magicjack number, there is static on the line, you can still here the voice but there is a crackling noise. The sound quality is great on the mj side, but the caller to the magicjack, or call receiver from the magicjack hears static. This even happens if the magic jack is ...

nighthawks

Don't use the Ext cord at all, make sure MJ is pluged into the back USB, don't use any others. Check in crtl. panel, system, device Mgr. goto USB Root Hubs, make sure Power Save are uncheck.

Take a look at your sound settings on MJ softphone, click Menu then down to Volume/headset control make sure ...

nighthawks

jaymo1711 wrote:Hi,

Exception Code: c0000005
Exception Offset: 0072d3aa

Try a search under these codes, I just did on yahoo and it pulled up a bunch, just have to see what it's about and see if it could help you figure out with win7 and MJ.

It's a place to start...

nighthawks

Take a look at this site.

http://en.wikibooks.org/wiki/MagicJack/ ... irewall.3F

nighthawks

I got one and it was an 1gig w/512 ram and an 6gig micro drive, the unit was MJ ready. I have an neoware 400mhz w/265 ram, I wanted something with more power. Not the case with the WYSE, I had more trouble with it running MJ than my neoware, why I don't know.

Long story short, I went back to the ...

nighthawks

Take a look at these threads...

http://www.phoneservicesupport.com/garb ... 10505.html

http://www.phoneservicesupport.com/magi ... t3120.html

http://www.phoneservicesupport.com/stat ... t9887.html

nighthawks

Greetings my fellow MJ brothers and sisters.

When using my MJ the people who I call tell me that I have a lot of static and that my voice is often garbled, making it very difficult to have a conversation. I can mostly hear them but every couple of sentences they drop for a second or two. It has ...

nighthawks

TroubledOne91 wrote:Thank you anyway. This did the trick and I have a fresh clean image to work with. You and the guy who posted that are AWESOME!

Well thanks, the guy who posted did all the work on this, I just knew of his post and wanted to make sure you saw it.
Glad it worked for you.

nighthawks

Thank you. I had seen this post before, but didn't see an M100 image. I'll give the stock 1bg image a try and let you know how it goes. If it doesn't work, do you think I could try a 512 image on a 1gb flash, then just partition the remaining space as a separate logical drive? Maybe to have the 512 ...

nighthawks

Maybe something here that will help.

http://www.phoneservicesupport.com/want ... t8531.html

nighthawks

Winn wrote:Nighthawks,

I do appreciate your input too!

Those were all the steps that the techies at Magic Jack took me through and then, some.

Bonne nuit,

Sure thing Bonne. glad you got it figured out.

nighthawks

It's a new MJ and I know it works as it almost self installed on my EeePC. I have no problem with that netbook.

Now I've tried to install it on a Toshiba Satellite 64 bit using Vista and I'd like to get this to work as I want to take it out of the country with me.

The MJ can dial out and calls ...

nighthawks

So what your saying is that as soon as your mom hangs up you get this call, right?

Do you answer it or let it goto your answering maching or MJ's voice mail?
If so is there anyone on the other end as far as you can tell or a mgs.?

When your mom calls again do you see her ID.

You could try ...

nighthawks

I get this from one of my friends in Ohio who has his number blocked by the phone Co. As far as "every caller" no.

Have you setup phone numbers in the softphone contacts list?
I also run magicfeatures and have numbers in it for CID.

I have softphone contacts programmed and magicfeatures ...

nighthawks

As long as I have been reading posts on this forum no one mentioned getting a call from "Anonymous" after each incoming call.

I do.

I didn't see anything in the search about this. I have been wondering for a while why this happens.

Does anyone else get this?

It may be the little caller ID box ...

nighthawks

http://www.phoneservicesupport.com/try- ... 10438.html

nighthawks

I see so many posts with this and that problems.

I've been around computers for a long time, mostly self taught. I ran a network BBS, 4 computers, 7 CD roms online all out of DOS. This all before the Internet took hold. I don't claim to know everything but I have some hands on experience.

When I ...

nighthawks

Last year my sister gave me a subsription to majicjack for xmas. Renewed this year under my own account. majicjack does not recognise new E-mail account. How do I reset this silly thing?

You will have to ask her what email address she used to register MJ for you and use it, then you might have to ...

nighthawks

I haven't been able to start my MJ in about 2 months. When I plug it in it starts the splash screen normally, then after about a minute crashes with this message from " magicJack Setup Component Setup ":

The installer cannot deploy the file.
Access is denied, or the file is being used by the ...

nighthawks

Nothing there seems to help. Still dealing with the same issue. It just closes itself at random times through out the day. When it's running I have no issues at all.

Got me on this one. :o
Did you uncheck your Root USB HUB'S under device mgr. so there not in power saving mode?

Try to find some ...

nighthawks

Magickjack closes itself automatically all the time, no warnings, no signs of a crash, nothing.

I decided to run it as a service to see if that would help, and the same thing happens. As far as I know it's the latest version.

Windows 7 64-bit
6 Gigs of ram

If anyone can suggest another program ...

nighthawks

i have had both uverse and magic jack working together for the last 3 months until now. any time i get an incoming call i get pending ack and it drops after 30 sec. i have searched for 2 weeks now and have tried different port forward methods, but none work. the only thing that work was to put my ...

nighthawks

I hear ya, well I got MJ when I lived in Louisville KY, moved to Savannah TN on OCT 1. I have Charter ISP @ 16megs. When I got MJ this pasted July I got a thin client, didn't want to tie up mine or my wife's computer, I already had the linksys router. What's the frustrating about this is while in ...

nighthawks

Those should just be different builds of dd-wrt. All I do to flash my router is save the dd-wrt file to my desktop. Login to my router and click on firmware upgrade (may be different for linksys can't remember) then click browse, find the file on my desktop and go with it. My router had tomato on ...

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