Search found 6 matches

by Paula7928
Tue Jan 31, 2012 3:29 pm
Forum: Magic Jack Technical Support
Topic: "Lucky you... Upgrading now." Message stays forev
Replies: 7
Views: 7269

I had this problem a while back. Contacted their support many times. Finally gave up and tried it again 6 months later and the problem was resolved. I assume it was some sort of issue on their end.
by Paula7928
Tue Aug 24, 2010 2:37 pm
Forum: Magic Jack Technical Support
Topic: Broken Storage Error
Replies: 1
Views: 1993

Broken Storage Error

My Magic Jack was working fine until a software upgrade tried to download about 2 weeks ago. Since then I always get the same broken storage message.

I have chatted with at least 5 agents, it always ends in the chat session being disconnected after about 45 minutes to one hours time and with me ...
by Paula7928
Mon Jul 26, 2010 2:31 pm
Forum: Magic Jack Technical Support
Topic: People cannot hear me after 2 - 20 mins on magic jack call
Replies: 21
Views: 12217

I had this problem too for a long time. It would either be that I would call someone and they could not hear me or after about 20 minutes on a call I would be able to hear the other person but they could not hear me. Somehow this problem disappeared on its own about 4 or 5 months ago. Although there ...
by Paula7928
Wed Mar 03, 2010 1:43 am
Forum: Magic Jack Technical Support
Topic: Problems
Replies: 4
Views: 3096

Thanks Tom. I'll try your suggestions and see if it will help.
by Paula7928
Wed Mar 03, 2010 1:22 am
Forum: Magic Jack Technical Support
Topic: Problems
Replies: 4
Views: 3096

tsmith - thanks so much for your reply. I was starting to think that myself - but I love to save money!

I have used Skype on my laptop while travelling with good success so I might try Skype In and then if I still have problems I'll break down and pay the phone company $40 a month for a land line.
by Paula7928
Wed Mar 03, 2010 12:43 am
Forum: Magic Jack Technical Support
Topic: Problems
Replies: 4
Views: 3096

Problems

First of all I love the fact that with Majic Jack I have no monthly phone bill for my office. I have these problems which are causing problems for my business and I am about to throw in the towel and try Skype In. If anyone knows of a fix please let me know. I would prefer to keep the MJ which I ...