magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

the good news is it works after I open a 5060/5070 UDP ports in my own router. I finally got in touch with my mom and spoke to her for over an hour...bad news is after that I can't make calls anymore...the note is signing in instead of ready to call....I guess it is the same problem with others ...

You would typically open those ports within your own router, if you're going through one, and not try to have you ISP do it on their end. You would need to reference your router's documentation to see how to do that. I have a Linksys WRT54GL and it was easy to open those ports. But I'll also say ...

More BS from MJ. Told me the same. My IP will not open ports as they do not support(MJ)third party software. I enabled on my win 7 and makes no difference. MJ support will tell you it is on your end and will not accept any responsibility.
that is exactly what I was thinking that is why I did not ...

I received my MJ last week and for five straight days I been working with the customer service but with no help. After installing the MJ and it's ready to make a call, I have a dial tone but after I dialled the number and the person I am calling picked up the phone we can't hear anything. I was told ...

Thanks Dan. What is SIP? I've seen this mentioned, and a possible router setting when one has problems. So it might be helpful to know what that is as well.

Who's Dan? :roll:

SIP = Session initiated protocol, a standard method to do call setup (signaling) and delivery over the internet. Most ...

Problem as said in the title. Changed USB port, used diff computer but same internet provider, tried MJ soft phone, tried hardware phone (which worked on land line). No go.
Shows ready to call. When a US # is dialed, it rings on the other end, but do not hear anything on either side. At one time we ...

Hi, I just wanted to contribute my findings on getting the mj to work. Mine were working fine for months then all of a suden the sound would cut out when the mj was in active mode. I wasted many hours with their so called on line chat support agents. They have no idea how the mj really works and ...

I have the same problem...but I chatted with customer service for five straight days with no luck. My system is XP and I am located overseas..please advice...
I'm newly registered and have a number and I can dial out and connect to other telephones. However, upon the other party's answer of my call ...