magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

After chatting with support, they agreed to send me a replacement unit with an RMA auth number. They won't charge for the new unit if the old one is returned within two weeks. I tried the new unit and it worked without a hitch. FINALLY. Also, the sound quality on the new unit is far better than the ...

After 7 1/2 hours doing live chat with the MJ support staff, they have finally given up on resolving this. You wouldn't belive all of the hoops they had me jumping thru. They are going to send out a new MJ unit. Hopefully this will resolve it. I will post here on the results of using a new MJ unit ...

I'm having the exact same problem. did you ever get a resolution to this.

I get this message everytime I launch MagicJack. The phone number also shows as zeros. I've been on the MJ chat line for almost 6 hours trying to resolve this and they have been no help. After they give up, they say that someone will email me (NOT). This started happening when an upgrade failed to ...

I get the GOODBYE message everytime I try to retrieve Voicemail. This has been happening for about two weeks.
MJ's tech support worked with me for about 45 minutes and didn't come up with a fix the first time I connected with them. The second time I connected with them, they said they would reset my ...

I get the GOODBYE message everytime I try to retrieve Voicemail. This has been happening for about two weeks.
MJ's tech support worked with me for about 45 minutes and didn't come up with a fix the first time I connected with them. The second time I connected with them, they said they would reset my ...