magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Fiona: Hello, how may I help you?

Mike: if i purchase a new magicjack, can my existing contract on my old mj be transferred to my new mj?

Fiona: Please be informed that it is not possible to transfer the remaining years of your magicJack to magicJack Plus since they differ on its price.

Mike ...

Is it possible to use my original MJ with the new MJ+ adapter? I'd like to just purchase an adapter if that's even possible or maybe sell the MJ part of the new device and just use the adapter.

Did you ever figure anything out?

I was getting a lot of voice drops on my computer when I was running other programs. Somewhere, someone mentioned that if I go into my task manager, right-click on the magicJack.exe process and set the priority to High, then that would take care of my problem.

That works great. The problem that I'm ...

I have Magicjack that was recently updated to version 2.0.8 and I have done sipdump and the perl script to pull the password and i get 2 passwords and they are consistantly the same between

So are you saying that the passwords aren't changing anymore? If that's the case, then third party software ...

Maybe you're thinking of VoIPMyWay. It's more expensive than MJ but it is BYOD and the service is great. Check it out www.voipmyway.com

OTC

The believe the company is called Barouga. I understand that they're charging $30 for activation and $30 annually. They're going to be in the midwest from ...

I think that im going to make the switch to Nettalk... But the only downside I can see, is they say you can only get a US phone number. I think that I will also keep my MJ to keep my Canadian number and just forward it to the Nettalk. I guess thats the only good thing about MJ, their call ...

Did anyone notice that under the 'Advanced Users" menu on the softphone, just beneath 'Terms of Service', there are a couple of greyed out lines? I've never seen these before and I'm wondering if this might be of interest?

jjgurl wrote:I spoke too soon.. Now i'm a victim of the revolving passwords
Now i'm going to complain to MJ

Let us know how that goes

I do it all the time... No special setup needed. The only thing that might interrupt would be call waiting, but that's really not an issue for me.

Is there a reason that they would stop?

Some people are predicting that this will all be over in a week or so. If that's true, maybe they'll be doing it periodically just to be irritating. I have my fingers crossed, but if they keep it up, then someone will figure out how to get around it and we ...

I did 2 dumps and my passwords are still changing. Just an FYI for those of you that are waiting for MJ to stop messing around.

That doesn't work for me. I just checked and my passwords are still changing.

Just checked and my passwords are still changing.. Just an FYI for those of you that are waiting for MJ to stop messing around.

I ran mjsip and it displayed a bunch of different passwords. Will it be the last one?

Stroths did not retrieve anything, neither did magicsippac

not sure how to find if my usernumame change

I run SIPDump.exe (telling it to generate 3 dump files) towards the end of MJ's boot sequence and search ...

It's another password change. I'm running now.

Are you entering in your 10 digit MJ number.

I checked to make sure that the number was correct and it "wasn't" working yesterday. I'm referencing this subject:

http://www.phoneservicesupport.com/google-voice-how-to-eliminate-mj-voice-mail-pickup-t9719.html

In that post, they state that looping ...

Has anyone out there figured out a workaround for those of us that use ATAs?.

In addition to being poorly designed, in many cases MJ's voicemail feature activates too quickly to be able to answer the phone. I'd really hate to be forced to relay on MJ voicemail.

It appears that the creators of MJ ...

Has anyone out there figured out a workaround for those of us that use ATAs?.

In addition to being poorly designed, in many cases MJ's voicemail feature activates too quickly to be able to answer the phone. I'd really hate to be forced to relay on MJ voicemail.

It appears that the creators of MJ ...

I use an ATA that does basically the same thing that magicringforever does and forwards the magicjack number back to itself to keep it ringing long enough for an external voicemail to pick it up.

After the latest update and after i retrieved the new password, people call my MJ number and when my ...

I was guessing that this was a new issue and I scanned the recent topics looking for something related in this forum and didn't see any.

The warning about not plugging in the dongle was kind of a non-issue for me anyway, since I need my phone and my ATA wasn't working.

It hurts to have to say ...

A little while ago, I picked up my phone and there was no dialtone. Checking my SPA2102, the green line light had gone out. I tried restarting the ATA a few times and nothing changed.

I disconnected the ATA and plugged in the MJ dongle. There was a notice that software was downloading and the ...

I have always run my Linksys ATA with a static IP address. Never had a problem so I guess I am missing your point.

So for you it worked, for me it didn't. You're lucky and you never had to deal with it. It was driving me nuts for days.

There are a lot of people out there that work on getting ...

I had my Linksys ATA working and decided that I wanted it to have a static IP address. I changed it over and at that point, it refused to register.

I tried everything that I could think of to get it going. I reset the ATA twice, played around with the IP address, turned DHCP back on, researched the ...

I have this set but my phones answering machine doesn't pick up. Any other things to try?

Try your username instead of the MJ number:

EXXXXXXXXXX01.

Also, make sure your "Cfwd No Ans Serv" is set to yes. Apart from that, I have no clue...maybe try another answering machine to see if the issue ...

My ATA works now for anywhere from 3 to 24 hours, then it loses it's registration.

What I'd like to do is look at the logfile and see what was happening when it failed.

The device doesn't store logs internally for some reason, you have to install a program called logfile.exe on a computer and ...

I'm not sure what happened, but I played around with the ATA, changed some settings and left the thing off overnight and when I came back, it worked, somewhat.

From what you are describing it appears the line card is faulty and is stuck in off-hook mode if you don't have anything connected to it ...

Forgot to mention, "Hook State" = Off

Okay, so now the blue light is no longer on solid, it's flashing and the Info Page shows the ATA as registered.

Call Back Active: No

Call 1 State: Invalid
Call 1 Tone: None
Call 1 Type: Inbound
Call 1 Remote Hold: No
Call 1 Callback: No

Does anyone have any idea what might be happening here or what might be a fix? Any help appreciated.

Yesterday, I finally got my RTP300 to work... Briefly.

I dialed out on it once and then dialed in from another phone which worked, but I was only getting one incoming ring before dumping into voicemail.

Then the off-hook indicator for line 1 came on and I no longer get a dialtone.

There was an ...

I have a DSL modem/router from the phone company on the WAN side of my network. I use the modem with DHCP turned on and with a switch attached to it to route a number of client machines.

In a remote location of the building, I have an RTP300 that feeds off the forementioned switch. I would like to ...

You did not mention anything about MJProxy. Are you running MJProxy on a Router or your PC?

Umm, somehow I must have missed that. So I still have to have a PC up and running at all times unless I get another router that will run MJProxy?

There seem to be some different versions... I"m seeing ...

I've been trying to get my MJ account up and running with an ATA for months now with no success. I originally purchased the device about a year and a half ago.

I dumped the MJ and found my password (20 characters, all caps) and loaded all the configuration information into a SPA-2102. I played ...