Search found 5 matches

by bibu
Fri Apr 09, 2010 1:53 am
Forum: Magic Jack Technical Support
Topic: Dial pad stays at "Signing in ..."
Replies: 6
Views: 4359

Thank you!

Thank you for your reply and hopefully this will work as I travel a lot and need MJ to work.
I appreciate it!
by bibu
Mon Apr 05, 2010 3:07 am
Forum: Magic Jack Technical Support
Topic: Dial pad stays at "Signing in ..."
Replies: 6
Views: 4359

This started happening to me when I ran MJ on my vista 32 machine. I could reset and get it to work for about 5-15 minutes, then I would come back and it would say it was signing in, or "please connect to the internet and click here [error 03]." Luckily, I had just bought a thinclient (XPe SP3) and ...
by bibu
Thu Mar 25, 2010 9:59 pm
Forum: Magic Jack Technical Support
Topic: Dial pad stays at "Signing in ..."
Replies: 6
Views: 4359

What you described is exactly what is happening to me.
Thank you so much.

It works fine on my MAC and other XP3 -- but not my main IBM X61...

I will pick up a Xlink BTTN like you and in another 6 months I will get a new PC anyway - so I can use MJ once again.

Thanks again. Appreciate you help.
by bibu
Wed Mar 24, 2010 6:46 am
Forum: Magic Jack Technical Support
Topic: Dial pad stays at "Signing in ..."
Replies: 6
Views: 4359

works on my other computers

I just tried my MJ on my Apple and it worked (first time ever on that computer I have tried it)

So, the problem is my port settings -- as my USB ports work but clearly something has blocked them.

Help! :idea:
by bibu
Tue Mar 23, 2010 5:38 pm
Forum: Magic Jack Technical Support
Topic: Dial pad stays at "Signing in ..."
Replies: 6
Views: 4359

Dial pad stays at "Signing in ..."

Hello.
For over 18 months I have had no problems with MJ.

Now after 2 days (and nights) I have chatted with 6 agents and have rebooted, formatted, updgraded, used VPN, Hotshield and it has worked a few times but once again, always come back to the problem.

Dial Pad shows "Signing in ..." and stays ...