magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I'm sorry but when you bought your car was a flat tire part of the agreement?

Yes, Joe. A standard warranty was part of the agreement.


Give me a break ok.. I guess NOTHING you buy every goes bad or needs tweaking...

Fairly rude response. Short fuse Joe? Maybe your Magic Jack performs badly ...

bitstopjoe wrote:I only have 1 pc and ISP as well, BUT I do have friends and family if I had to try it elsewhere.
This will tell you if the MJ itself is bad or there is something on your PC causing the issue.

Joe Sica

When I bought Magic Jack this was not part of the agreement.

Have you tried plugging the MJ into a different PC using a different ISP?

Some of us have only one computer/ISP.


If it still fails the same way then there is a good chance your dongle ( ok not your's but the MJ :) is bad.
How long do you have it? Did you buy it locally? If so maybe you can ...

Phone number just says 000-000-0000 - cannot make calls.

Live chat was no help (not a surprise, I'm sure).

Dan at Magic Jack was no help.

I finally just sent a complaint to the Florida BBB.

Did it ever start working for you?

Please wait for a site operator to respond.

You are now chatting with 'Zack'

Your Issue ID for this chat is LTK4190105357573X

Zack: Hello, how may I help you?

Father Luke: I haven't used my phone for a while, and when I

plugged it in today the phone number shows all zeros. What's up

Zack ...