magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

*sigh*

sabresfan wrote:Just a thought have you removed MJ from your system http://upgrades.talk4free.com/tools/mjRemover.exe and reinstalled it.

Is there any wonder as to why I am frustrated?

How do you reconcile that claim with the below info from your initial post? :


My computer crashed on april 6th, after watching a video on my browser. The computer still crashes (freezes some times but most times it restarts) very frequently...

Easy.

Its only when watching videos on my ...

Great, no user control panel for putting other users on ignore.
I would calmly slap you but shit splatters.

Sure thing Mr. last word.

EDIT:
p.s. since you so graciously edited your post, IT HAS ALREADY BEEN DETERMINED that it is my pc. NOT the magicjack. MJ HAS ALREADY BEEN REMOVED FROM THE EQUATION! I am only repeating the answers to your repeat questions/statements.

You are the invader, invading my thread.

I asked you nicely to offer a suggestion other than replacement.
If you continue to reply with anything less after I specifically told you that repeating yourself is not helping me, then thats on you buddy.

Only someone insane repeats the same thing ...

Toddie.... YES this is a technical support FORUM made up of users who do not work for MJ but try to help people on OUR time with nothing asked in return, not even $$.
There are certain troubleshooting techniques which we use to try to help. If you are not willing to try them then you need to look ...

Nice try on the analogy, but it does not apply.

Oil is required regularly for a car to function as part of its maintenance.
If you run out of oil it is an obvious solution to procure more.

installing a new operating system or getting a new computer is not maintenance its replacement.

I would love ...

Thats not worth replying to, except that I would like to say that YOU are an idiot... or selectively illiterate. I have ignored nothing, however you seem to be quite ignorant in a willful way.

When you need an oil change do you replace your car? how about when it runs out of gas?

Again, This is a ...

I understand your frustration. And I agree that dealing with MJ is a pain in the ass because they really don't want to deal with you. And the major problem with MJ is that its operation is based on your PC. The dongle doesn't do much other than convert from an RJ-11 phone to digital. The "real ...

did u get this working ?

no

Quick suggestion to eliminate or condemn MJ - have you tried it in another computer? The problem is that MJ may be working just fine - but one thing or another that you have loaded on your PC may cause a conflict resulting in your symptoms. The MJ tech chat folks are ...

Who is you internet service provider? Does their modem have a built-in firewall? Have you tried disabling Windows firewall?

U.S. Cable.
No.
Yes.

Here is a conversation I had after being disconnected.


Jewel: [/color] Hello, how may I help you?

Todd: [/color] i was just rudely disconnected ...

well it has been a week since i contacted them last,
here is the newest conversation.


Jonahlour: [/color] Hello, how may I help you?

Todd: [/color] I spent about 16 hours with agents, had 3 reports sent to the technical department after they couldnt fix it, and even used a replacement ...

(I will be editing this first post in the thread as it progresses)
here is a list of what I have tried so far.

HARDWARE
1) tried using two different telephones.
2) tried using two different magicjacks.
3) tried using my microphone and desktop speakers.
4) no router, no firewall on modem, no ...