Search found 11 matches

by rbsmith2000
Tue Feb 08, 2011 6:31 pm
Forum: Magic Jack Technical Support
Topic: 5 minute limit
Replies: 74
Views: 53372

What really increased the reliability for me were these, especially after a software upgrade destabilized it:

Replace Norton AV with Microsoft Security Essentials
Remove ALG support (all 4 versions) from my router - I was really surprised by this.
Prioritize background tasks over applications.

My ...
by rbsmith2000
Tue Jan 25, 2011 5:01 am
Forum: Magic Jack Technical Support
Topic: Audio drop-out at .5 - 2.0 seconds when other party answers
Replies: 8
Views: 6784

After finding some posts particular to the D-LINK DIR-655 xtreme N router, I found info on disabling ALG. There are 4 categories of ALG under "Advanced/Firewall". I disabled "PPTP", "RTSP" and "SIP" and the "pending ACK" disappeared. There is no more drop-out problem. Also, for this router ...
by rbsmith2000
Mon Jan 24, 2011 7:07 am
Forum: Magic Jack Technical Support
Topic: Audio drop-out at .5 - 2.0 seconds when other party answers
Replies: 8
Views: 6784

One last piece of info on this. I watched the connection messages on the soft-dialer. The dropout appears to occur during a "Pending ACK" message.
by rbsmith2000
Sun Jan 23, 2011 11:18 pm
Forum: Magic Jack Technical Support
Topic: Audio drop-out at .5 - 2.0 seconds when other party answers
Replies: 8
Views: 6784

Stranger and stranger - while trying to debug this, I switched MJs between computers. The unit that was working fine, no longer does. It appears that the release level has changed from 2.0.4 to 2.0.6. Is there a way to downlevel the software?
by rbsmith2000
Sun Jan 23, 2011 9:26 pm
Forum: Magic Jack Technical Support
Topic: Audio drop-out at .5 - 2.0 seconds when other party answers
Replies: 8
Views: 6784

Yes it is up to date. It is an Extreme-N D-Link DIR-655, but the Ethernet ports are used, not the wireless. Plus, one of the MJ connections works fine, but the other does not. Does anyone know what happens in the first 3 seconds when the called-party answers?
by rbsmith2000
Sun Jan 23, 2011 8:15 pm
Forum: Magic Jack Technical Support
Topic: Audio drop-out at .5 - 2.0 seconds when other party answers
Replies: 8
Views: 6784

Measured CPU, exe usage

Hits peak of 42% total CPU, 32% for exe. (CPU is AMD M-Athlon 2800+, that is faster than the Pentium3 on the other unit). Have also tried swapping out phone to the DECT 6 base, with no change. Also tried bypassing powered hub with no change. I did need to restart .exe with all this plugging ...
by rbsmith2000
Fri Jan 21, 2011 2:25 pm
Forum: Magic Jack Technical Support
Topic: Audio drop-out at .5 - 2.0 seconds when other party answers
Replies: 8
Views: 6784

Audio drop-out at .5 - 2.0 seconds when other party answers

I have two magicjacks, each running on a dedicated computer. Both are running on the same USCable Internet modem via a router with Ethernet connections to the computers running the MJs.

The main house MJ is connected into the house phone wiring, Qwest is disconnected from the house. The MJ is on a ...
by rbsmith2000
Tue Jan 18, 2011 4:54 pm
Forum: Features coming to Magic Jack
Topic: VMAIL button lights up now ?!
Replies: 35
Views: 37077

I had a similar problem and there were 3 things I did to make it go entirely away.

1) Replaced Norton Anti virus with MS Security essentials (it's free)
2) Changed windoows tuning Option to schedule Background processess over programs
3) Removed an old wireless connection manager. Even though the ...
by rbsmith2000
Tue Jan 18, 2011 4:54 pm
Forum: Features coming to Magic Jack
Topic: VMAIL button lights up now ?!
Replies: 35
Views: 37077

I had a similar problem and there were 3 things I did to make it go entirely away.

1) Replaced Norton Anti virus with MS Security essentials (it's free)
2) Changed Windows tuning Option to schedule Background processess over programs
3) Removed an old wireless connection manager. Even though the ...
by rbsmith2000
Fri Jun 04, 2010 4:29 pm
Forum: Magic Jack Technical Support
Topic: Pls recommend best SMALL corded phone
Replies: 8
Views: 28956

Try this one from Amazon

http://www.amazon.com/Mini-keypad-phone ... 10&sr=8-12

or search on magicjack phone.

This is really a kid's phone that looks like a flip-type cell phone. You can fold it closed and set it any where.