Search found 9 matches

by Nick7621
Sat Nov 06, 2010 5:17 pm
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

No more magicJack

I received my netTALK Duo today, plugged it in, registered it, got my new phone number, and made several test calls. Worked perfectly, even to area code 605 phones, which magicJack would not call. As of this day forward, I'm magicJack free. Goodbye and good luck.
by Nick7621
Fri Oct 29, 2010 11:10 pm
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

Finally, an email from magicJack:

Dear magicJack Customer:

We are working on interconnecting with the telecommunications carrier for the telephone numbers you have been unable to reach. The current rates charged by carriers are cost prohibitive. There is a legal requirement for all companies to ...
by Nick7621
Thu Oct 28, 2010 6:17 pm
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

In addition to the "They Can't Hear Me" problem, I cannot call any number in the 605 area code at all. As soon as the MJ dials the number, a rapid busy signal is all I get. I've tried this for over a month now. Buzz, buzz, buzz, is all I get. So I chatted with the geniuses at MJ support about this ...
by Nick7621
Thu Oct 28, 2010 10:30 am
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

Lindy, I just tried mine and some people I call still can't hear me. I can hear them fine saying "hello, hello," but they still can't hear me. I tried the flash button thing a few days ago and that worked then, but today that doesn't work.

Nugrl, I think your problem is being discussed on another ...
by Nick7621
Thu Oct 28, 2010 10:16 am
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

Did you have to do anything to your MJ, or did you just call someone and find out they can hear you now?
by Nick7621
Thu Oct 28, 2010 1:53 am
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

Don't hold your breath while waiting. I'm still waiting for that email to tell me about my problem of not being heard by the person I'm calling. I hope everyone here stays tuned and will let the others know if they actually hear back from anyone at MJ.
by Nick7621
Wed Oct 27, 2010 10:30 pm
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

I highly suspect it has something to do with the last "Lucky You" update they created. My MJ did not have this problem before that update.

You can forget contacting the dips at their support chat. They will run you through all the procedures they have in their generic prompt book and none of them ...
by Nick7621
Tue Oct 26, 2010 2:35 pm
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

OK, I tried hitting the Flash button on my phone and that only created a weird buzzing sound with the person at the other end still not able to hear me. So I called again and clicked the hang up button on the phone twice and the person could hear me, however, the person said that every syllable I ...
by Nick7621
Tue Oct 26, 2010 1:31 pm
Forum: Magic Jack Technical Support
Topic: I can hear them, they can not hear me
Replies: 34
Views: 44412

I have same problem.

Kenny, I have the same problem. It began when I plugged my MJ in on Saturday night, Oct. 23, and received the Lucky You new upgrade. However, some numbers I called could hear me perfectly; some numbers I called could not hear me at all, and the problem was consistent with all those particular ...