magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Very strange to hear the vitriol on this board ... complaints to BBB and so forth. What do people want for $20/year?

I had the opposite concern of most. I wanted to be certain that my MagicJack *did* renew. MagicJack is the only phone in my house. I don't have a cell phone, and rarely Skype, so ...

I never gave magicjack my card number. I bought the unit from RadioShack. It expires July 21st 2010.

I just bought Ooma Core yesterday and wow... I should never have bought MagicJack to begin with. It's 100x better, more dependable, and as clear as my old landline.

Bad part of Ooma is the new ...

Auto renew borders on the unscrupulous. Thanks for this information - I have disabled the auto part.
It should be against the law to auto renew without explicit instructions from the customer.
They have been unscrupulous in other ways as well. Before I bought mine, I was promised one free phone ...

I was not concerned about the "phone" popping up when I get a call. That would be expected, as it is a form of caller ID if you have a contact list.

What I did to resolve most of the problems as listed below was to totally uninstall MJ and NOT use the upgrade. The upgrade worsened everything.
I ...

Fallen.AngelAA wrote:Don't make me cry =[ I haven't talked to my mom in over 2 weeks... I need to call and ask for more money!!!... *ahem* I mean... I miss her lolz

As a Mommy....... not nice!!! *shaking finger*

I have spent 8 hours on 4 different "Live Chats" with MJ support all to no avail. I have formatted the MJ and installed the upgrade several times. When I plug in the MJ the icon comes up for me to double click. I double click and a icon comes on my screen and one starts bouncing in the doc. 15 secs ...

I decided to uninstall MJ. I went into Disk Utility and totall erased it from my system.

I reinstalled it, signed in, and DID NOT USE THE UPGRADE!!

I no longer get the "3 second" beeping or button pushing sounds on the other end.

DO NOT USE THE UPGRADE NO MATTER WHAT TECH SUPPORT TELLS YOU. IT ...

btw.. I had renewed it a few months back.... they prematurely expired my account today...VERY prematurely

I have found I have to plug in my usb every single time my iMac goes to 'sleep' or restarts.. I also have to log it.

twice I lost my contact list and ALL MY PHOTOS!!

the technicians are a bunch of knuckleheads
I want to uninstall it and reinstall it again. They also expired my account today and I ...

Whenever I wake up or restart my Mac, I have to log in and plug in the usb device to get my phone to work. This has happened since I installed the upgrade. I never had to do this before and is a total nuisance. They are trying to tell me this is normal and has to be done everytime.

I have been on ...