magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Can you guys with the problem ping magicjack.com

Pinging magicjack.com [67.192.83.142] with 32 byte

Reply from 67.192.83.142: bytes=32 time=33ms TTL=1
Reply from 67.192.83.142: bytes=32 time=26ms TTL=1
Reply from 67.192.83.142: bytes=32 time=28ms TTL=1
Reply from 67.192.83.142: bytes=32 time ...

Same problem here....I am on comcast - any others on comcast that are having this problem..I have a feeling it is a DNS issue maybe with comcast...this is a usual occurance with them. I can't get to other URL on the internet besides magicjack.com

Hello,

I have a Panasonic DEC6 phone and when I am on the phone and another caller is calling in my handset beeps but it will not switch over when I hit the call waiting button (or flash)...Any idea what is going on and how to fit it..

Thanks so much

Hello Y'all

Today when I have tried to make outgoing calls - they end up being a fast busy (3 tones) then it goes dead...Anybody else having this problem?

Thanks
Russell

I guess you didnt see the search button up top huh??
Here you go.. http://www.phoneservicesupport.com/3-busy-signals-then ...

Hello Y'all

Today when I have tried to make outgoing calls - they end up being a fast busy (3 tones) then it goes dead...Anybody else having this problem?

Thanks
Russell

Hello Friends

It looks like you can not open udp ports in the free version of ZoneAlarm. Anybody else running ZoneAlarm? and are you having any problem with MJ playing nice with it?

Thanks for your input.

I had to reboot on my computer a couple of times. On the last reboot the magic jack did not start up. When I looked at the MJ and the hub it was connected to - the MJ blue light was on but the green light on the USB hub was off. I unplugged the MJ and then plugged it back in and away I went.
Green ...

I had to reboot on my computer a couple of times. On the last reboot the magic jack did not start up. When I looked at the MJ and the hub it was connected to - the MJ blue light was on but the green light on the USB hub was off. I unplugged the MJ and then plugged it back in and away I went.
Green ...

Hello,

What are the best brands & model # of powered USB hubs to use with a magicjack?

Thanks so much
Russell

Hello,

Does anybody know of a way to add a port range in WinXP Firewall. I can add individual ports but it will not allow me to add a range. I'm I doing something wrong? Any help would be helpful and appreciated. I did a search and did not find this topic....

Thanks so much
Russell

Very strange problem with our MJ that has just popped up in recent weeks. Up until then things had been relatively good. Lately the majority of incoming calls have very loud static. So much static we usually cannot even understand the callers (or the messages they leave if voive mail is left). Here ...

Hello,

Has anybody else found that incoming calls today are mostly static. You can hear little bits of the other persons voice. Nothing has changed with my setup. It just started today.

Belkin USB Plus powered hub
Dell 4600
Version 2.03
Panasonic DEC 6 phone.

Thanks
Russell

Does anybody know if MJ is USB 1.1 or 2.0? Thanks

Search is your friend as this has been asked and answered here many times.
I even think they mention on MJ's web page in the FAQ section.

Yes you can use it with 1.1 or 2.0 ( MJ is a 2.0 device but will work on 1.1 as well).

Joe Sica

Search ...

Does anybody know if MJ is USB 1.1 or 2.0? Thanks

Hi,

I have a P3 800MHZ, 512meg RAM and 40 gig HD. PCI USB card that is 2.0. The built in usb on the PC is 1. Will this PC run the MJ? If so, will it run it well.

Thanks for your input.

Russell

Installed upgrade - added contacts - still there after restart. Everything seems to be working OK at this point.

~Russ

Hello,

I had a wierd experience with my MJ today. When I answered a couple of incoming calls today (both from different numbers) it sounded like a fax machine hand shake noise for about 2 second then I could hear the other person. Anybody else experiencing this?

Thanks
Russell

Hello - OK another problem with my MJ - Sometimes when calls come in - and I pick up the call - the voice on the other end is a quiet and garbled voice on the other end. IE - my wife can call me from her work and sometimes it is ok and other times it is just like I explained.

Is this my MJ or ...

After almost 2 hours - MagicJack Support has escalated this problem to their engineers. They told me that it seems the problem maybe on their end and not the MJ- (which would confirm the prior posting back in January about this problem. I will wait and see.

Any way you can plug the MJ into the USB port in the rear of the PC which is part of the MB ( and not the one which is jumpered off the USB port inside the MB as that is an extension port, you want the pne which is physically part of the MB)??
Sometimes these extension USB PCI cards can be ...

Had a couple of calls this morning - I could not hear the other person. It was almost like muted static - any thoughts on this one

bitstopjoe wrote:Did you reboot and then see it it helped???
Also if you are using the extension cord which came with your MJ, don't as it causes more problems than it is worth. Also try to use a rear USB port if possible..

Joe Sica

No extension cord - the MJ is now plugged into a belkin usb card (pci)...

bitstopjoe wrote:And I assume you checked the settings I mentioned in device manager???


Joe Sica

I did check all the root usb's - and turned off the power management

Thanks Joe - I tried plugging the MJ into a belkin powered hub. Same problem.

~Russell

Hello -

If the magicjack gets an incoming call and that call is not answered - the next time you pick up the phone and try to make a call - there in no dial tone. However, (and this is really strange) you can dial a phone number and the call will be placed. Or you can hang up and pick up again ...