Search found 8 matches

by jerome8283
Sun Sep 12, 2010 11:06 am
Forum: Magic Jack Technical Support
Topic: MagicTalk Screen
Replies: 73
Views: 82754

I have the same problem. I applied the MS fix and it did not resolve it.
by jerome8283
Sat Sep 11, 2010 10:20 pm
Forum: Magic Jack Technical Support
Topic: Dropped Phone Calls
Replies: 4
Views: 2449

Joe,

I loaded Tomato today as well make the recommended settings. I will monitor things for a few days.

Thanks for your help.
by jerome8283
Sat Sep 11, 2010 11:01 am
Forum: Magic Jack Technical Support
Topic: Dropped Phone Calls
Replies: 4
Views: 2449

I have the lastest firmware. I will try searching on linksys and tomato.
by jerome8283
Fri Sep 10, 2010 9:50 pm
Forum: Magic Jack Technical Support
Topic: Dropped Phone Calls
Replies: 4
Views: 2449

Dropped Phone Calls

We've been experiencing a lot of dropped calls. Right in the middle of a conversation the call goes silent and returns after a minute or so. What are the common reasons for this?

Also, do certain routers work better than others?

Is anyone using a Linksys WRT54G?

Do wireless N routers have any ...
by jerome8283
Fri Aug 27, 2010 9:50 pm
Forum: Magic Jack Technical Support
Topic: Registration Problem
Replies: 7
Views: 4688

The issue is resolved. The initial account was created however I did not know. No email was received and an email was sent on a second attempt but went to my spam folder. Three representatives later, post them having me change router settings, opening ports, disabling options which I did not feel ...
by jerome8283
Thu Aug 26, 2010 10:37 pm
Forum: Magic Jack Technical Support
Topic: Registration Problem
Replies: 7
Views: 4688

Tom, should it come shrink wrapped? It was in a tivek envelope. Inside was the device in a styrofoam packing with the orange MagicJack covering, no shrink wrapp.
by jerome8283
Thu Aug 26, 2010 10:22 pm
Forum: Magic Jack Technical Support
Topic: Registration Problem
Replies: 7
Views: 4688

Where did you buy this? If from a retail store (Wal-Mart, Best Buy, etc.), did the package look like it was unopened? It sounds like you might have gotten a returned dongle which was already registered by the previous owner. You can always take it back and get another one, being sure the packaging ...
by jerome8283
Thu Aug 26, 2010 9:28 pm
Forum: Magic Jack Technical Support
Topic: Registration Problem
Replies: 7
Views: 4688

Registration Problem

When running the initial install/registration I get to a point where I receive the following message...

"Customer name passed does not match customer name on file"

The USB device is reconigzed and the device driver appears to install ok. I have a Linksys WRT54G router. Can someone offer a ...