magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I experienced the 5 min problem a couple of months back. i filed a complaint with the online help, they walked me through their play book which, as expected, did not fix the problem. After about 1 week the problem fixed itself, I suspect it's a server issue on magicjacks end. I don't know if MJ ...

my problems seems to be fixed as of today. I don't know if it's something MJ did (do they watch this forum?), or if it's the update i ran from their site:

http://upgrades.magicjack.com/upgrade/upgrade.exe

but i was consistently getting cutoff at the 5:00 mark for a specific phone number every day ...

I'm also having this same problem, it's been 3 days now and still no change. Only affects calls I originate, cuts off incoming voice at *exactly* 5:00 minutes. Whoever I'm talking to can still hear me.

I opened a ticket with magicjack chat, they had me change my PC setting (mypute->advanced ...