magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I didn't use the extension. As of right now, the phone has been working all afternoon.

I wonder why it's worked all right with a USB hub for all these months, and then suddenly not. It makes me think there was just a software glitch or something that was temporarily malfunctioning. Maybe not. As ...

Try plugging mj into a usb on the back of your computer. No hub, and not a front port.


Well...I hooked the Magic Jack into the rear of my computer. It blocks the adjacent USB port, so I can't plug anything into it, but I can live without it.

As of right now, the phone is working properly. I do ...

You may want to take some sedatives and chamomile tea first jdanniel.

That doesn't sound very encouraging! Am I better off just giving up?

I think this will require contacting support. Thanks.

Only if you've been getting installation messages that the update couldn't complete the process.

I was, yes. I eventually uninstalled MJ, unplugged it, and installed the update. A screen came up, verifying my registration. I rebooted, tried my phone, and...nothing, again.

If this means going ...

My update is working fine now, once I got the stupid Windows Tablet junk they added, deleted.

Is this something I should be concerned about?

Nope, still not working.

I found the update. I uninstalled Magic Jack, ran the update, plugged in the device, and the same problem exists.

I am not running wireless, and the router firmware is up to date.

I'm not sure what to do next. Is it possible the update is just plain buggy? After all, the ...

Hmmm....this is interesting.

I just downloaded the Magic Jack Removal Tool. I used it to remove the software, then unplugged the Magic Jack. I installed it again, and made sure my firewall is open to the Magic Jack software.

Even with the firewall open, I got the following message, after the Magic ...

Hi Joe.

Apparently, my cell phone problem was temporary, because it's working all right now. Unfortunately, it's an older cell phone, and the recharging cable is crap--the connector is stuck in the cell phone's port!

I went to the local Verizon store this afternoon to look into a new cell phone. A ...

I sure hope that 1 week old 7 port hub is a POWERED hub.....

Heh...yes, it is.

Okay, things have gotten worse here. This has nothing to do with the Magic Jack, but it's worth mentioning.

I have a pay-as-you-go Verizon cell phone, and now THAT isn't working, either. When I call out, I hear a ...

Hello. I've been using Magic Jack for six months with no problems until the past month or so. I recently lost use of my screen savers, and after doing some research, found out the problem was Magic Jack related. I found a workaround on this forum, which solved the problem.

There is a new problem ...