Search found 3 matches

by kbaggs
Thu Nov 11, 2010 6:05 pm
Forum: Magic Jack Technical Support
Topic: 5 minute limit
Replies: 74
Views: 53438

Running out of patience

Been online with MJ tech support 3 times. Have done upgrades, turned of AV and Firewall. Still having 5 min limit on outbound. have Vancouver 604 number
by kbaggs
Thu Nov 11, 2010 5:49 pm
Forum: Alternatives to magicJack
Topic: Is there an alternative to Magic Jack
Replies: 14
Views: 9501

Is there an alternative to Magic Jack

I have been online with tech support at least 3 times. Each time taking an hour or more.

I have 2 problems that they have not been able to fix.

The outbound call cuts out after 5 minutes.

I can't call 1-800 numbers.

K
by kbaggs
Tue Nov 09, 2010 11:32 pm
Forum: Magic Jack Technical Support
Topic: outgoing call - automatic cut off time 5 minutes
Replies: 20
Views: 22327

5 minutes and no service

I have had the same issue. After 5 min the call goes dead. The person on teh other end can still hear me, but I can't hear them. I am in Canada. I am on a hard wired phone and the computer is hard wired to the router.