Search found 3 matches

by tomquinnta
Thu Nov 11, 2010 8:22 pm
Forum: Magic Jack Technical Support
Topic: MJ update 2.0.4, pending ACK, dropped calls, Linksys, VOIP..
Replies: 10
Views: 7470

I posted a similar situation yesterday. I experience dropped calls and garbage on both ends prior to being dropped. Only on outbound calls and only a small number of calls. I have had numbers I call have this issue. Yet they can call me and we are OK?

Sounds like it is on the other end of the magic ...
by tomquinnta
Thu Nov 11, 2010 1:41 pm
Forum: Magic Jack Technical Support
Topic: Outbound calls dropping for some calls
Replies: 0
Views: 1275

Outbound calls dropping for some calls

I have no issues with incoming calls. But for some of our outgoing calls we get the ACK pending message flashing on the MJ dashboard after the call is answered. After 5 seconds or so the call drops. Up to when the call drops both us (caller) and the receiver can not decipher audio.

Is this ...
by tomquinnta
Thu Nov 11, 2010 2:33 am
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

I have no issues with incoming calls. But for some of our outgoing calls we get the ACK pending message flashing on the MJ dashboard after the call is answered. After 5 seconds or so the call drops. Up to whenthe call drops both us (caller) and the receiver can not decipher audio.

Is this something ...