By the way, that lag where I'm talking to T-MOBILE took about an hour as I was transferred around and had to request a tech supervisor multiple times as the rep didn't know what VOIP was...
Supervisor was great though!
Search found 3 matches
- Sat Nov 13, 2010 2:01 pm
- Forum: Magic Jack Technical Support
- Topic: Routing problem? Cannot recieve incoming calls
- Replies: 138
- Views: 141818
- Sat Nov 13, 2010 1:59 pm
- Forum: Magic Jack Technical Support
- Topic: Routing problem? Cannot recieve incoming calls
- Replies: 138
- Views: 141818
Conversation with MagicJack (also called T-MOBILE)
Please wait for a site operator to respond.
You are now chatting with 'Jacqueline'
Your Issue ID for this chat is LTK43604764410X
Chris: Hello
Jacqueline: Hello, how may I help you?
Chris: When someone from another area code tries to call my number, they get the following message:
Chris: the call is ...
You are now chatting with 'Jacqueline'
Your Issue ID for this chat is LTK43604764410X
Chris: Hello
Jacqueline: Hello, how may I help you?
Chris: When someone from another area code tries to call my number, they get the following message:
Chris: the call is ...
- Sat Nov 13, 2010 12:21 pm
- Forum: Magic Jack Technical Support
- Topic: Routing problem? Cannot recieve incoming calls
- Replies: 138
- Views: 141818
Magic Jack Tech Support No help on this one.
OK - I use T-mobile. Let's do a carrier rundown.
I have contacted my carrier and they have no issues on their end. They've also never heard this message before and since the number provided to call greets with "Thank you for using MagicJack", they believe it's most likely a MJ issue.
I'm in chat ...
I have contacted my carrier and they have no issues on their end. They've also never heard this message before and since the number provided to call greets with "Thank you for using MagicJack", they believe it's most likely a MJ issue.
I'm in chat ...