magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I've tried everything including two phones, 3 computers, magicfix, upgrade, recover, powered usb hub, different ports, you name it I've tried it. Any body have a fix for this, because the tech chat is useless as you all know. The phone was ringing before I did the mac osx upgrade, now no matter ...

I got my magic jack 5 days ago phone rang the first day..then ever since it wont ring..i tried everything..even bought the power ac hub..my phone was new also..im about to return it..im frustrated..i can make and receive calls but dont know when a call is coming in unlesss im sitting at the pc ...

[quote="LikeMagic"]What phone that didn't ring and what phone did ring?[/quote


The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz.

Because of USB power limitations, MJ does not supply as much ringing voltage as a landline or an ATA. It's possible that if connect both phones to MJ using a splitter and turn off the ringer on the one that won't ring anyway, you will be able to talk on it and be alerted by the other.

If the phone ...

No, Platinum Plus is called a 5-year program but it's only a 4 year extension. The first year is part of the $39.95 you get automatically when you buy the MJ unit. So you only get a total of 5 years with both the MJ 1-year and the 4-year extension. I know that's true because I already have it and ...

Hi, MJ people anybody know to make your phone ring. My phone work with MJ but does not ring.
I can see the lights come on but still no ring. I try a diffence phone and that one work.

Thank You...
Stephen

Helix,

What I understood is that they would charge $39.95 for the MJ and $6.95 for the shipping after 30 days, but at least on my purchase they charged the $49.95 Platinum 4-year extension when I purchased it with the MJ. I don't mind that, but I'm wondering how long it will take them to refund ...

Have you check with your bank, to see if they charge your card now, not 30 days like they said they charge my card before I had MJ to try. Read my forum HelixMan.
Yes, Five Year Platinum Plan was in where you sign up for MJ. And it said that I will 30 days before I will be bill. NOT
They said I ...

I want to find out why MJ charge my account for this.
What about bank charges on my account when I got the payment for the Five Year Platinum Plan. I was not to me charge until 30 days later. when I order MJ on the web.
You have chosen the Five Year Platinum Plan. A wise choice and our very best ...