Search found 2 matches

by cindylynn13
Sat Nov 20, 2010 11:44 am
Forum: Magic Jack Technical Support
Topic: No Long Distance Incoming calls again!
Replies: 1
Views: 2361

No Long Distance Incoming calls again!

Last week our Magic Jack phone stopped receiving incoming calls. Our callers heard a recorded message stating their carrier was "incorrectly routing the call as a local call". They were told to call a Magic Jack number 305-848-8288 and then dial our number. Then a few days later (Wednesday 11/17) it ...
by cindylynn13
Sun Nov 14, 2010 5:44 pm
Forum: Magic Jack Technical Support
Topic: Routing problem? Cannot recieve incoming calls
Replies: 138
Views: 141318

I have contacted MagicJack chat support twice now about this inability to receive long distance calls. Both times they keep advising me to tell my callers to contact "their carrier" about the problem. First of all, there are several different carriers involved. Second, I'm not sure my older ...