magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

after doing an uninstall, then the upgrade, i now have calls lasting more then 5 mins, about 50% of the time.

doesn't appear to me that a complete fix is working

when i uninstalled and then reinstalled, the MJ worked fine for 3 days, then the 5 minute cut began all over again.

i spent time on the chat line with different techs, changing the ports on my router and other tricks, and sometimes i get to call as normal, other times the 5 minute cut returns ...

when i uninstalled and then reinstalled, the MJ worked fine for 3 days, then the 5 minute cut began all over again.

i spent time on the chat line with different techs, changing the ports on my router and other tricks, and sometimes i get to call as normal, other times the 5 minute cut returns ...

I can't take credit for this, as I read it somewhere else, on another thread, but it has worked for me and now my MJ is working normal - no more 5 min. call drops.

1. Get the uninstall majicjack.exe from the MJ website, and uninstall the software from your computer.

2. after the uninstall in ...

I can't take credit for this, as I read it somewhere else, on another thread, but it has worked for me and now my MJ is working normal - no more 5 min. call drops.

1. Get the uninstall majicjack.exe from the MJ website, and uninstall the software from your computer.

2. after the uninstall in ...

I can't take credit for this, as I read it somewhere else, on another thread, but it has worked for me and now my MJ is working normal - no more 5 min. call drops.

1. Get the uninstall majicjack.exe from the MJ website, and uninstall the software from your computer.

2. after the uninstall in done ...

We shouldnt have to create a google voice account.

We should be getting the service they advertise.


> I agree. What can be done? I have had the "chat" with two MJ techies, and all it amounted to was running the latest upgrade, which does not provide a fix for this 5 minute time out when calling ...

I have a MJ number with Alabama area code. I have run the upgrade download and it still times out after 5 mins. I am in Canada, using a Canadian ip address.

MJ tech support told me to run the upgrade, I did, no luck, still times out at 5 mins.

Hello all

I live in Canada, have 2 MJ's with USA phone numbers and I am also getting the 5 minute time out. I had a chat with the MJ tech support yesterday and was told to run the latest upgrade, did that, and still no solution, the MJs' keep timing out after 5 minutes.

My Mj's were purchased in ...