Search found 6 matches

by jjl8
Sat Apr 16, 2011 11:04 pm
Forum: Magic Jack Technical Support
Topic: Broken Magicjack--need to replace
Replies: 2
Views: 12764

Thanks--I just finished the replacement.
by jjl8
Tue Apr 12, 2011 1:58 am
Forum: Magic Jack Technical Support
Topic: Broken Magicjack--need to replace
Replies: 2
Views: 12764

Broken Magicjack--need to replace

How do I go about replacing a broken MagicJack? The warranty/30 day guarantee has elapsed. This is a simple case of the actual device having broken into two parts, not a technical problem with my computer. The MagicJack website says they will send me a new one for $20 and I can keep my number but it ...
by jjl8
Tue Jan 18, 2011 9:58 pm
Forum: Magic Jack Technical Support
Topic: Magicjack not working--tried two different phones already
Replies: 7
Views: 7783

Thanks, guys. It turns out that the MagicJack the company sent me was, as predicted, a piece of junk. I sent it back and bought another one locally and, voila, it works. I wish I had known it was sold locally from the get-go so none of this BS would have happened. Again, thanks.
by jjl8
Mon Jan 17, 2011 1:12 pm
Forum: Magic Jack Technical Support
Topic: Magicjack not working--tried two different phones already
Replies: 7
Views: 7783

Sorry--no dial tone. I also forgot to mention that I bought the MagicJack online from their site--before I realized it could be bought at retail stores. I do have someone coming by tonight with another phone--we know her phone works.

If it does turn out that the MagicJack internal configuration is ...
by jjl8
Mon Jan 17, 2011 11:44 am
Forum: Magic Jack Technical Support
Topic: Magicjack not working--tried two different phones already
Replies: 7
Views: 7783

Thanks for the help. As far as another PC, I have a cable Internet connection and it's configured to the Aspire One only, which has USB ports on the side, not the rear. I do not use the cord peripheral but plug the MagicJack in directly. I will see if anyone I know has another phone but I've already ...
by jjl8
Mon Jan 17, 2011 2:45 am
Forum: Magic Jack Technical Support
Topic: Magicjack not working--tried two different phones already
Replies: 7
Views: 7783

Magicjack not working--tried two different phones already

Hi-

I just got my MagicJack and it works from the computer "softphone" but I tried two phones with it and neither worked. The computer is an Acer Aspire One with Windows XP. The phones: a standard Radioshack cordless and an AT&T Trimline TR1909. (a simple, battery-operated corded phone) I already ...