Search found 8 matches

by BobK
Thu Feb 10, 2011 7:07 pm
Forum: Magic Jack Technical Support
Topic: Static noise for caller
Replies: 17
Views: 26904

Seems they may have resolved the problem.... Check your phones
by BobK
Thu Feb 10, 2011 3:08 pm
Forum: Magic Jack Technical Support
Topic: Static
Replies: 3
Views: 2812

Re: Static

I have terrible static on my phone. It wasn't always there, just started about 2 weeks ago. I chatted with MJ for over 2 hours, and tried everything they told me to do. Still static. Anyone have any helpful hints on how to solve this. Even when people call my voice mail, it is full of static. Help ...
by BobK
Thu Feb 10, 2011 2:57 pm
Forum: Magic Jack Technical Support
Topic: Static noise for caller
Replies: 17
Views: 26904



I am going to order a Duo to try out. I am guessing they are not available in stores?

I have been a big MJ supporter up till now. I own 7 MJ's, 2 Ooma's etc. At least Duo have live tech support thats worth the extra 10.00 a year for sure. Plus, not needing a computer is a huge plus.

Bob .

I ...
by BobK
Thu Feb 10, 2011 11:27 am
Forum: Magic Jack Technical Support
Topic: Static noise for caller
Replies: 17
Views: 26904

static

Static Problem i and having, forgot to mention, is there if i turn OFF call forwarding and it goes straight to voice mail.

If i answer a call, it is clean on my side, Static for the caller.

The only time i tested a clean call was MJ number to MJ number.

I know this is a problem on MJ side. Tech ...
by BobK
Thu Feb 10, 2011 11:17 am
Forum: Magic Jack Technical Support
Topic: Static noise for caller
Replies: 17
Views: 26904

It goes straight to voicemail, it doesn't try to ring.

How could it be even something with my isp? I have a hard time believing I wouldn't have the same problem if I had a laptop with mj on it and connected to the internet somewhere else.

Every MJ I have is static on call forwarding. The call ...
by BobK
Wed Feb 09, 2011 2:15 pm
Forum: Magic Jack Technical Support
Topic: Static noise for caller
Replies: 17
Views: 26904

Static Problem

I have the same problem, I forward the call, static is so bad i pretty much have to call everyone back on my cell. It is horrendous!

Set your calls to forward to another non MJ number and see what happens. I know the problem is not on my end, as it does it with MJ off/unplugged and calls going to ...
by BobK
Tue Feb 08, 2011 6:09 pm
Forum: Magic Jack Technical Support
Topic: Major Static on Forwarded Calls
Replies: 3
Views: 2914

While I don't have a technical fix (but do agree that its something in the MJ/Ymax network causing the static), may I suggest that you get a Google Voice number which, by its very nature, is set up for call forwarding. BTW, I understand that you can now even port a number to Google Voice.

I have ...
by BobK
Tue Feb 08, 2011 10:18 am
Forum: Magic Jack Technical Support
Topic: Major Static on Forwarded Calls
Replies: 3
Views: 2914

Major Static on Forwarded Calls

I have been having this Major static problem. I have Magic Jack set up to forward to my cell phone. When a customer calls from another cell or traditional land line, they hear Loud static before my phone starts to ring, during ringing, and when i answer. I hear it also. Its so bad, people usually ...