Search found 2 matches

by matt4irish
Fri Apr 01, 2011 7:35 am
Forum: Magic Jack Technical Support
Topic: Incoming calls to US Magic Jack from Canada suddenly failing
Replies: 1
Views: 1661

Resolved - finally

After numerous online chats to MJ's alleged customer service (what a joke), with promises they'd EM or call to confirm what had been done (they never did), the issue finally resolved itself.

This company is an absolute joke for customer service, but they still got my renewal for another year. They ...
by matt4irish
Wed Mar 16, 2011 11:26 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls to US Magic Jack from Canada suddenly failing
Replies: 1
Views: 1661

Incoming calls to US Magic Jack from Canada suddenly failing

Suddenly I am being notified by friends and family in Canada that they can no longer reach my Magic Jack # in the US. They had called with no problems for 11 months, but now they get an "unable to connect" type of message from their Telco. Problem seems to only affect inbound calls from Canada. My ...