Search found 4 matches

by n3glv
Thu Apr 10, 2008 5:07 am
Forum: Magic Jack Technical Support
Topic: Outages? (Outage 04/09/08 14-16hours, inbound, all areas?)
Replies: 1
Views: 2069

Outages? (Outage 04/09/08 14-16hours, inbound, all areas?)

Outage last night till late afternoon.
"24 hour tech support chat" is between a joke and a farce.
My adaptor, and THREE OTHERS, 3 in Pittsburgh area (2 in 412(differant exchanges) and one in 724)
and one around Toronto CaNaDa (917 number). Support kept telling me to run the fix, and to plug
into ...
by n3glv
Wed Apr 09, 2008 3:55 pm
Forum: Features coming to Magic Jack
Topic: Since March 8,2008 magicJack Been Shipping with New Hardware
Replies: 7
Views: 11028

It does not seem to be g729

Ran a sniffer on it.
It looks to be ILBC-8 or ULAW-8khz.
I have also been able to "dial" it as an extension from my asterisk
as sip/E412*******[email protected] address
btw, it's just a soft phone, in fact, if I terminate the exe and then use
idefisk, zoiper or x-lite and assign the sound device as ...
by n3glv
Wed Apr 09, 2008 3:38 pm
Forum: magicJack Reviews, Rants and Raves
Topic: My 1st 4 days with the MJ
Replies: 9
Views: 9981

14 hours out and still no inbound

See my posting on Technical Discussion here.
I just spent another 30min or so on "tech support" and finall have an RMA number.
They think they are not going to refund shipping (I paid for RUSH even).
I think my bank is going to say differant.
btw, we have tested 4 accounts, 4 pc's in 2 countrys (usa ...
by n3glv
Wed Apr 09, 2008 2:11 pm
Forum: Magic Jack Technical Support
Topic: Magicjack down today 8AM CST
Replies: 34
Views: 21924

Huge Outage?

Inbound DID's are screwed, at least in the Northeast usa and canada.
Chatted via online "24 hr support" and got promised that tier-2 support would
e-mail me "soon". It's now 13+hrs, no e-mail. No DID, no forwards.
This is confirmed with 3 MJ's through Pittsburgh and one in Toronto Canada ...