Search found 2 matches

by AlphaDogTech
Fri Jun 10, 2011 9:51 pm
Forum: Magic Jack Technical Support
Topic: Routing problem? Cannot recieve incoming calls
Replies: 138
Views: 141340

Re: Update on this issue - Contacted MJ support this evening

I wish you all the best in getting your issue resolved. I'm not trying to ruin your weekend, but that is the canned response they generally give when they don't have a clue how to fix an issue or don't care and want you to go away.

I'm not quite that cynical yet... I want to believe that even if ...
by AlphaDogTech
Fri Jun 10, 2011 7:50 pm
Forum: Magic Jack Technical Support
Topic: Routing problem? Cannot recieve incoming calls
Replies: 138
Views: 141340

Update on this issue - Contacted MJ support this evening

I finally looked into the reports I've received of customers being unable to contact me through my MagicJack line this week and discovered that it wasn't just an intermittent thing - it was this 'routing problem' issue.

Everyone seems to be pointing fingers at everyone else saying "It's their fault ...