magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

The original poster is what happens when you don't understand the difference between "TECHNICAL SUPPORT" and "BILLING"...

I see some confusion on the support representatives part, but I believe it is mostly due to the poster not understanding he can't get billing questions answered via technical ...

The old computer died.

This is a new install.

All software was installed recently.

I am not using a router currently, just a cable modem.

I have used ZoneAlarm for 11 years, I would like to stay using it if possible.

I have done the upgrade program and the update program since installing ...

The chat sessions were over the course of 2 days and probably over 10 hours total chat time (including remote sessions).

Microsoft Security Essentials is an anti-virus, anti-spyware and anti-malware solution from Microsoft.

Windows Firewall has been disabled.

ZoneAlarm firewall is active.

Gentle

Ran magicJack for over a year on Windows XP without a problem.

My Windows XP computer flatlined.

Put together a new computer.

CPU: AMD Phenom II X4 965 Black Edition
Motherboard: ASUS M5A88-V EVO
Memory: 4 Gig G Skill ram
Video Card: EVGA Geforce GTX 560 Superclocked
Hard Drive: SAMSUNG ...