magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

We tried that numerous times, it simply didn't work. In the end, a new dongle solved the problem. Believe me, if I knew how much time we would spend trying to fix the first one, I would have just laid out the $10.

Anyway, that problem is solved and it's still a bargain, I had the first one going ...

I just replaced a dongle with a new one and all went fine, all working except there is no 911 address window or light on the bottom of the dial pad. The old one had it but this one didn't. After a couple of hours with their techs (Moe and Larry I passed on Curly) I called it quits. It's not the end ...

New dongle arrived managed to keep old number and all contact info but 911 address number doesn't show up

Well spent another 20 minutes being jacked around by magic jack. Same old same old. They admit to sending it to the wrong location and start with top 10% nonsense again. I finally had enough and just told them to send the $10 back and a prorata refund for the year I recently paid for. They said it ...

Well, it just gets better and better. Still haven't received the new dongle and in rereading my confirmation email, they had my shipping address as City, State, Zip: LOS ANGELES, CA 90004. I live in South Carolina. I tracked the package and it went to LA. Worst part is, even though they had my ...

I have a new dongle on order and it should be here in a few days. When I plug it into my computer, is there anything I need to do? Will I be able to keep my existing MJ number? Thanks.

Taking with co-worker today and he had the same problem. After two hours with support and the same sort of run around with about three techs, he just said the heck with it and quit. He gave up on MJ

same problem. MJ has been fine for just over a year but now I can't dial out using a phone. I can use the pad but if I use the phone I just get a constant dial tone. Went through 4 or 5 top 10% guys and even let them come on my puter to make changes. Nothing has worked. Was reading these posts and ...

same problem. MJ has been fine for just over a year but now I can't dial out using a phone. I can use the pad but if I use the phone I just get a constant dial tone. Went through 4 or 5 top 10% guys and even let them come on my puter to make changes. Nothing has worked. Was reading these posts and ...