Search found 4 matches

by livewire94
Mon Nov 14, 2011 9:17 pm
Forum: Magic Jack Technical Support
Topic: How many tech support chats does it take to....
Replies: 20
Views: 13966

The Magic Jack Tech support are useless. I was on chat for over an hour because my new Magic Jack Plus connected only to router had a weird dialtone after awhile. They had me port forward 5060 and 5070 UDP to the Magic Jack and reset the device. Did all that a day before I got on the chat line with ...
by livewire94
Sat Nov 12, 2011 11:21 pm
Forum: Magic Jack Technical Support
Topic: Magicjack plus and router settings questions
Replies: 6
Views: 36950

Ok. I did all that with the Port Forwarding. It worked for awhile but then got the error 23, check internet connection a few days later. Internet is fine. I think my router doesn't reassign a new IP address all the time to the magicjack for some reason.

You mentioned about setting the static IP on ...
by livewire94
Sat Nov 12, 2011 11:18 pm
Forum: Magic Jack Technical Support
Topic: MagicJack Plus Static IP setup under My Subscriptions??????
Replies: 6
Views: 23915

MagicJack Plus Static IP setup under My Subscriptions??????

I opened ports on my router for the Magic Jack Plus, 5060 and 5070 UDP. My question is: What settings do I enter for setting up a static IP address on my Magicjack plus on the Magic Jack My Subscriptions page?

I can copy most from my PC's network details. What is a Broadcast IP? Where do I find ...
by livewire94
Mon Nov 07, 2011 11:02 pm
Forum: Magic Jack Technical Support
Topic: Magicjack plus and router settings questions
Replies: 6
Views: 36950

Magicjack plus and router settings questions

I registered my magicjack plus then connected it to my router, no pc. Worked fine for a day then it stopped working, got Error #3 check internet connection. Internet was fine. I unplugged the Magicjack from the power and then plugged it back in and it works again.

Seems like my router needs to be ...